Sierra Care Physicians Penn Valley Family Medicine - Penn Valley (CA)

5 /5 Catherine Andrews: I recently moved to Penn Valley from out of the area, and I needed a new healthcare provider. I heard that there was a new Family Nurse Practitioner nearby at Sierra Care Physicians, so I signed up. I really enjoyed my visit with Karen Greenhaw, FNP. She was friendly, allowing me to ask many questions, and she answered all of my questions. The front desk people and the nurse were very pleasant, as well. I would certainly recommend Sierra Care Physicians.

5 /5 Loydene Rogers: I am very happy with the care I receive from Sierra care physicians and Dr. Burt. I am away from home most of the year working in a truck with the concert industry. They have always accommodated me even while being far away with webcam visits. The office staff have always gone above and beyond. Always friendly..

5 /5 Mandy Bunnell: I highly reccommend Penn Valleys Sierra Care Physicians office with Dr Berezniak and Dr Burt. They have provided my entire family (my parents, my inlaws, my siblings and my child) compassionate and thorough medical care for the past 20+ years. Their team works closely together to provide the best care from the first very first moment of contact. While I know that many medical offices have faced many challenges the past few years since the pandemic and , whether it was the influx of sick patients, navigating ever-changing rules and regulations, mask mandates, social distancing, offering virtual visits when appropriate, having me or my family seen in sick clinic when I have symptoms (thank you for taking the steps to keep people safe and well!), staffing/referral/authorization challenges, (it is shocking how many specialists we have lost in this area as of late and how hard this office works to help get me in with someone--I still try my best to help provide their office with all the info needed like finding out ahead of time what drs my insurance is contracted with when i need an referral sent outside the office. I realize I am not their only patient and I appreciate them and the time it takes to get an authorization on hundreds of other patients. Who knows if the pt seen before me is needing an urgent referral/testing order for a suspected possible cancer diagnosis? That really puts things into perspective for me.) The front desk is an absolute treasure and wealth of knowledge. She knows her stuff and has a heart of gold. Their schedulers/phone operators are kind and so helpful. The medical assistants know I am squeemish when it comes to needles and are so understanding and talk me through it making it quick and painless. I love that they have a web portal for non-emergency communication with the office. I can message the doctor, request an appoinment or request a refill. This saves me so much time! When I have questions, they are always transparent and informational, explaining their process and what to expect. If I call at the end of the day/or approaching a holiday, they always offer up backup options so I know I will be taken care of should the need arise. I really do not feel that the doctors, medical assistants, receptionists and phone operators get enough credit on the day to day for what I have seen them deal with. I have referred many neighbors, friends, coworkers to SCP over the years. They just welcomed Nurse Practitioner Karen Greenhaw to the practice recently. When referring, I do let them know that may take some time to establish care at first, but it is worth the wait because they are simply the best! Thank you SCP and all of your staff!