Yesi O I had an appointment this morning at 8:30 am to see Dr. Banks (OBGYN) to confirm my pregnancy. I was asked to arrive 15 minutes early, which was no issue. Reception staff were very nice & so was the medical assistant.
After being seen by the medical assistant, I waited over 1 hour before being seen by Dr. Banks. When she walked in, she quickly introduced herself, told me I was pregnant, handed me a sheet with my estimated due date & told me I would need to schedule a follow up appointment for bloodwork + a meeting with an educator to go over prenatal care. The whole interaction was about 2 minutes before she dismissed herself from the room. She did not ask me any questions regarding my pregnancy so far - I have never felt so unseen before.
This is my second pregnancy so thankfully I know what to expect. What bothers me is the “quality” care this medical office claims to give. That was horrible service, I would definitely not recommend this place. Visalia OBGYN & their quality care is truly missed. It’s unfortunate that some women have to downgrade & experience this kind of care. I will definitely not be coming back.
1 /5
Shatavia Wilson If I could give this place zero stars I would. I was referred here since my original OB doesn’t deliver. And by my first visit, I immediately knew that I was going to have to switch. It took 2 weeks to hear anything from this place since the lady who takes referrals was “on vacation”. Okay so why wasn’t I notified about that? I got Dr.Betre and wasn’t too fond of him. He hardly talked to me, I was asking all the questions, & he was very misleading. None of the staff apparently seem to know what they were doing, and let’s not talk about the wait times . My appointment was at 10 and I did not get seen until 11:15. Absolutely ridiculous. This place did not care about my well-being at all. I would not recommend.
1 /5