Roxanne Mosley Vicky my hygienist was phenomenal! The best I have ever encountered! Her love for what she does is clear in every stroke of her tools. Thank you for making a generally tough and painful experience comfortable. This morning I woke up with no pain. Unbelievable! She did a deep cleaning and when I say she got everything..... I mean she got everything! She is razor focused yet maintains a very kind and sensitive demeanor. I loved the total experience at the Dental Office. And the Music choice is great as well...smiling with clean teeth.
5 /5
Romeo B. I recently visited this dental office and had a positive experience with the Dentist and Hygienist, who were both professional, informative, and clearly skilled at their jobs. After receiving an X-ray and assessment, I was presented with potential treatment options, including the extraction of one tooth and a possible bone graft. However, when I spoke with the receptionist and the finance department representative (who was on video call), I was quoted nearly $1,600 for the proposed treatment. This amount seemed excessive to me, so I inquired about the cost of just the tooth extraction, which came to around $600. While I earn a decent salary that may be above average for many, this price, even with my dental insurance, felt too high.
I decided to take some time to think it over before making any decisions. Unfortunately, I felt uncomfortable when the receptionist insisted I e-sign a document, which I firmly declined since it stated I would "agree to the terms" that I didnt. Despite my clear response, she continued to pressure me. When I expressed my concerns about the pricing, the finance department representative abruptly removed her headphones, displaying frustration, and ended the call, which struck me as unprofessional.
Although I genuinely appreciated the care I received from the Dentist and Hygienist, my overall experience was marred by issues with the financial aspect of the visit. This left me with concerns about monitoring my accounts for potential identity theft, which is deeply unfortunate given my initial hopes for their services. I share this to encourage others to be cautious and advocate for clarity regarding costs and procedures in their dealings with the financial department.
1 /5
Jessica Richardson This is the best dentist office I have ever experienced. It is bright and clean; the prices are honest and fair; and I cannot say enough about the staff. Dr. DeVinney and his staff guided me through an emergency dental situation and provided exceptional care. They are all so kind, helpful, and went above and beyond for me. I will definitely be coming back for cleanings and ongoing dental care.
5 /5