Top 16 Reviews Nail and Spa Fresno, CA new update 2

Pricilla Hernandez Do not go here you’ll end up paying double to repair the damage that they do. This was by far the worst nail salon I’ve ever received a pedicure. My nails are Not even have old nail polish on them. One of the tech kept hitting my leg to position me to her liking! The other told me they don’t do nails for people with medial issues like diabetes. They kept talking to customers poorly about past staff. At the end instead of apologizing about the issues Lilly said maybe next time I should do it myself. I told her no maybe I should go somewhere more professional! Especially since your equipment is not sterilized.

Theresa Carr So Ive been here a few times and the prices are right and you always get what you pay for. Ive been happy so far however my last visit I wasnt happy so I gave them a call and she told me to come in and she did up my nails again and perfectly and Im very pleased with the service and she did not charge me to redo my nails plus when I went in it was very late at night right before they closed and I was in a hurry as well as they wanted to close. So I cant blame them solely for me not being happy with my nails when I should have at least given them more time. They are very personable and I feel like Im treated very friendly when I go there I really like this place thats why I called to get my nails fixed when I wasnt happy.

Brandi Nicole **Updated Review** This place is close to my house so Ive gone here 3 or 4 times over the last few years when I didnt feel like driving across town to my regular spot for a pedicure. I previously left a bad review for this salon, but I needed a pedi and was pressed for time, so I cautiously decided to give them one more try yesterday. Best. Decision. Ever. The salon is now under new management and has new manicurists. I went to Miss Lee for a pedi, and girlfriend did her thing. Seriously. She did a fantastic job. From start to finish, she was very friendly and thorough and while she worked, she took the time to ask me about different preferences with what I wanted to make sure I would be happy with the end result. I think this is going to be my new to-go place for pedicures! I think the name of the salon is going to change under the new management, so Im not sure if anyone will be able to connect this review to the salon if the name does change. If it does change and you happen to see this...I HIGHLY recommend Miss Lee at the salon that is or used to be called Lily Nails & Spa on Fresno and B Street (in the Food Maxx/Rite Aid shopping center)! Your feet will be in good hands!

Crystal I went here in mid December for a pedicure and my feet and gel polish looked great! It stayed on until a few days ago when I had to cut my nails. They lasted for 2 and a half months! I will be back to get them done again soon.

Marisela Cruz Great service, and great prices, definitely coming back to them when I need my pedi and manicure done.

Alexis Armstrong I got a gel manicure with design by Lina. She is so sweet and funny and technically did an excellent job. So talented! She honors appointment times and doesnt require people wait around. Definitely visit this salon if you live in the surrounding area!

Squeedle Dee Have had good experiences but I will NEVER go back now... Not worth the PAIN and FRUSTRATION! I have been going to Bella Nails for about 6 months and have always had a pretty good experience. The lady that works the front desk can be rude and snappy sometimes, but overall they have always done a good job on my nails. The last time I went (about 2 weeks ago) I had so many problems that I will never go back. I got there at about 5:30 PM to get a fill. I asked for some very simple Halloween nail art (orange tip design included in pictures) that I was originally told should be no problem. After about a 10 minute wait I was told to that Laura would take care of me. I showed Laura the image of the nail art I wanted and she exclaimed that it could not be done and that I needed to pick one color for my nails. Ok, fine. So I asked for a gel French tip with black polish instead of white. She said ok and began working. She was very good to ask me about the length and shape and listened to what I had to say. She laid the acrylic but when she started to shape my nails is when the real problems began. When using the nail drill, she ended up grinding off the skin surrounding my nail on EVERY SINGLE FINGER. The first time it happened, my thumb was BLEEDING EXCESSIVELY and she apologized. Alright, accidents happen, no big deal... moving on. Then she starts on the next finger and does the same thing. I told her multiple times as she was working her way through the nails that it was hurting, but she didnt seem to care. By the time she was finished, she had made 5 of my fingers bleed and ALL of them were completely raw from the drill getting my skin. She starts to paint and literally ARGUES with me that I need to have solid black and not a French tip because its "faster and cheaper". Eventually she agrees to do what Im asking and we finish up. As I go to pay the lady (a different one than normal. She was super kind!) asked why I changed my mind about the nail art. When I told her Laura said she couldnt do it they went and talked. The lady from the front came back to to tell me that she DIDNT WANT TO DO IT... She didnt want to. So I didnt get what I wanted and was more than happy to pay for. Overall my finished nails themselveslook pretty good. The shape and lines of the French tip were great (hence the one star...) But here we are TWO weeks later and my fingers are still sensitive, healing and scabbing from the excessive drilling. Like I said, I have had good experiences before. But this was horrible. I dont plan on ever going back... Lauras laziness and inconsideration killed this place for me.

Clara B. Horrible job. I had to ask multiple times for them to fix or add acrylic. If the customer notices I know the nail tech does also. Honestly save your money and go across the street to the salon by CarMax. At least they listen and do a decent job.

Kimberly Hill Just called to make an appointment with a certain nail tech and was told by the receptionist she had NO clue who I was asking about. That is a lie there are only a couple of men who work there and he has worked there for years! Unfortunately I as the client cant remember his name. This lady who answered the phone has also worked there for years! I see they have lost nail techs over the years and boy I see why ..They are rude to each other as coworkers so jealous if someone comes in and doesnt ask for them to do their nails... Getting mad because the MEN do a better job without the drama and attitude! I will NEVER be back!

Kamaljeet Dhaliwal I came in to get my moms nails done and she didnt like them and she told them that the nail Polish was flooding her cuticles or there was not enough nail polish. The owner was so rude and blamed my moms nails and cuticles for the nail polish not being applied correctly. Staff is nice and understanding but the Owner kept making exuses. Also they were talking rudely about customers in their language.!! never coming back

devans00 Very nice and friendly nail salon. Furniture and decorative details like fancy ceiling tiles and chandeliers feel luxurious. Offers manicures, pedicures and other services. By appointment or walk in. Around the corner from a nearby Target for a side shopping trip.

Kimberly Rivera I hate to leave a bad review because I love coming here to have John do my nails since he’s very nice. So anyways I came in October 26th 2024 and got a thick heel removed by another Asian older guy.. I suddenly feel an itch on my feet.. next day I’m bleeding and turns out I contracted dermatitis! The guy who did my feet was very unsanitary. He had just been done with someone’s feet and wasn’t even using gloves with them! He does me next and doesn’t even clean his tools! Anyways I go in 4 days later to get a refund . the boss is there and asks me to explain and show my legs. My legs are bad and well honestly he gave me a refund and that’s a good thing he did because or else it would have gotten worse. It’s true what the people say. He’s super rude! Didn’t even feel bad for my legs and said “oh we clean all of our things!>:( don’t come here again, we have cameras ! >:(.” And I was like tf? Oh trust me I won’t ever be coming to any salon after this. I’m doing my own toes and fingers at home! I’m not trying to get an infection again!!!!!!!!!!!!!! It’s true what they say “chinos cochinos!!!!”

L DeeLyia (Dandelions) For a person with healthy nails. I absolutely hate it when the tech does not respect that you have a naturally long nail bed. My technician kept separating my skin from my nail bed and filing it until my skin separated like 1mm. This hurts and now I have weird short looking nail beds. The side profile appears like my nails are lifting off which is not attractive. Never going there again.

Brandy Marie Just walked out of this place wanting to scream!! I am absolutely sure I will NEVER come back to this place EVER again! My nails look like a 7 year old did them. HORRIBLE!! $85 for this ugly disgusting job

Juli Villa Like a child did my nails asked for black polish was coming off the next day And my pinkies Look like they were already to come off and then When I went in the next day they told me I shouldnt have got black. Cause it always comes off like that so I Just had them take it all off And they left black underneath my nails and around my edges and theyre not fully polished and they cut me.

Ari V If I could give 0 stars. I would. The owner, her name is Helen, short hair one of the first seats. I made an appointment for 2:45. When I got there she was helping someone else (not a problem), she then stopped the other girls nails to do mine (not cool or professional), she asked me 10 times throughout doing my nails what color I wanted but I couldnt decide just yet, she got a little aggressive and told me to sit somewhere else while I decided and then went back to working on the other girls nails. Once I chose a color, she again stopped with the other girl and took me back into her chair. While waiting I noticed that she didnt fully apply acrylic to some spots of my nails for my fill, some parts were still rough to the point that it was catching on my shirt. When I sat back in her chair and pointed this out, she got aggressive yet again and tried to pass her lack of work off as "I just tried to make your nails thin", which has nothing to do with spots missing acrylic for my fill. She then added entire gobs of acrylic onto my nails, enough of it that it got uneven and it was the amount that would normally be used for a full set! She was rude, did a bad job and could care less about fixing her mistake. She also rushed way way way too fast in doing my nails. This was my first and last time here. If you go, dont get your nails done by Helen the owner.

Falon Ferrari tv I love the work that this place do Ive been coming to them for a while now. The only downfall is they Dont really specialize in designs and when it comes to long nails its a no-go. Ive been getting my nails done for 12 plus years consistently and Ive never had my nails break this often. If you like simple nails or short nails this is the place to come. Finding a place to do your nails its like finding I think a mate it has to be compatible with what youre wanting. This is a good place to come give it a try!

Heather Gomez My family has been coming to City Nails with Helen for years. My daughter has been coming to her for a year since her last prom- they wont go to anyone else. I decided to spoil myself a bit and have Helen do my nails . Wow! I already knew how amazing she was but experiencing first hand is a completely different experience! Helen is an artist , and a perfectionist. She takes so much pride in her work and her priority is for her clients to be very happy and satisfied. LOVE my Ombré ring fingers! Ive always lost nails in the past ...but not with Helens set! I went in for my fill today ...she is so fun, warm, inviting , honest , and talks the whole time ! Which is nice ! I came in showed her a pic of what I wanted, and of course she executed and exceeded expectations! Theyre so pretty! (And Im picky) Also, the shop is always clean and everyone is nice! I highly recommend Helen and City Nails:)

C R Went in for a hard gel mani. I already had a hard gel mani but they were grown out ( my usual nail girl is on vacation so I decided to try this place out) these are my natural nails and I decided to go shorter. Since my nails were grown out and shaped as an almond, they charged me an extra $10 since they had to file them down and its now considered a "shape change." Apparently the girl in the front also didnt tell the guy I wanted a mani so he only went around and cut my cuticle after he put polish on, he didnt even push it back. Lol. In all I got stuck with some thick nails and paid $63 for this. Wouldnt recommend for hard gel manis and wont be going back.

Parker Pokorny I had a pretty decent experience at this nail salon, but I do have some mixed feelings. The service itself was fine, and the staff was friendly, but one of the technicians got a bit too argumentative when I chose my nail color. Instead of offering suggestions or collaborating on a compromise, he seemed frustrated and even rolled his eyes when we didnt see eye to eye. It left me feeling a bit uncomfortable. My nails do look okay, but I wouldve appreciated a more professional attitude.

Bianka Perez i’ve came to this place multiple times and the service is amazing. kloe does wonders with pedicures and always makes sure we get the best of our appointments. there was a rude customer that overegaggerated in the salon and the receptionist handled it very professionally. other than that it’s worth every penny.

Elexis Garcia I went to get a pedi my toes look so cute but they started itching very bad now to come to it I have a FUNGAL INFECTION!!! Smh my feet is peeling from the top of my right foot and just hurts and itches so bad !!! Smfh!!! They need to clean there tools! I will be calling state board this is not right!

Anallely Franco Even though I came without an appointment I didnt have to wait. Came with my mom and daughter and we all got our pedicure right away so that deserves 5 stars. I couldnt really understand the ladies in there but we both communicated. Clean place. They use plastic bags for every single individual so thats really comfortable to know.

Amy Martinez I had my nails done on Saturday . I was not happy. I went back in to show the ower. He had me see Annie. She did an amazing job. I will go back and make sure Annie does my nails for now on

Elizabeth Jaramillo It’s rare I take the time to write a review but I want to warn others before you decide to get a service in this place. The employees were rude not only to me but another lady that was getting her nails done. All three working seemed tired and frustrated. The lady doing my manicure filed my nails unevenly, did not take the time to clean my cuticles, the water used to soften the cuticles was very cold AND she wasn’t able to finish me so the gentleman that was there was tasked to massage my hands. He had JUST finished smoking a cigarette and he did not wash his hands which made my arms and hands smell like his..and to top all of this off the warm cloth to clean y hands had a mildew smell. The worst place I have gone to get a manure. Lastly, the salon is not kept up and pretty dirty. Try to stay away.

Anna LaMattina I LOVE this salon! I always book with Phialy( FeFe) and I am NEVER disappointed! She removes my ingrown toenails effortlessly and painlessly! I highly recommend her and this salon! Thank you First Lady Nails for making my hands and feet look fabulous!!!

julia swain They were not really friendly at all, I came here for a fill and pedi because my other place was closed. I did not receive a “free drink” with any of my services and the lady doing my nails did not bother to ask how short or what shape I wanted on my nails. I’m not the one to write and complain but I was very disappointed in the service and personalities of people. Straight up rude. My nails are crooked but I didn’t want to start a fuss over it. Will not be coming back.

sammy Vas the service is great. I got exactly what I asked for! You should definitely come and take a visit at their beautiful nail art.

NkaujNtshiab Entertainment I gave them a 5 star because they are so deserving of it. All of the staff went above and beyond for me, my boyfriend and both our mothers. They were so caring and thoughtful towards the older clients. If you havent yet, please check them out. I would definitely go back to them when Im back in town. Thanks for such a great time Dazzling Nails.

Alma Orozco My nails spa place is closed on Sundays, so I googled spa places open and I came across this salon... definitely went above and beyond my expectations... staff was friendly, salon was very cute and clean and he did a Amazing job on my pedicure will definitely be coming back!

Sarah Morozov I had a wonderful experience at New Look Nails. I was able to secure an appointment the same day I called. The salon is easy to find and very clean. I was welcomed when I walked in. I immediately took a seat and eas asked to pick my color. Ben has excellent drummel skills and took care in soaking off the old powder in preparation for new powder. He chatted with me while he worked. Which is rare! I am very happy with the entire experience and will be returning in about 2 weeks for another fill.

Shannon Babcock I have been going to this salon since before they changed ownership. But I have to say this salon is my new favorite. New ownership is what this place needed! The new staff is kind, friendly and take their time, even when I make a 6pm appt! They now offer walk ins and are open on Sundays which has been such a relief for those who work 9 to 6 Monday- Friday. They value their customers and pay great attention to detail. Another plus-- they dont charge extra for gel polish like every other salon in Fresno does! and you get 2 colors included in the price! They dont try to scam you to pay extra. Theyre honest people, and will make it right if your nails lift early, etc and I will continue to be coming here for my mani/pedis! ❤️

melissa newton I have been going here with my mother in law for over a year. Over the last couple of months they have changed management. The new girls are absolutely wonderful and we have been really happy with their service. We get pedicures and our nails done almost every time. They are willing to try any style and do a very good job. The last time I even took my daughter and she loved how her nails turned out. I highly recommend them.

Yesenia Frias Staff always nice. I appreciate the sealed tools for each client. Ive been here before for pedicures and decided to get a manicure with gel. My nails came out super cute. Wanted something subtle and fall, and Kelly did just that. Thank you!

Maribel Lozoya Nice people but my nails looked awful after one day. I had dip done. The lady rushed and I had to go the next day to get them fixed as the top layer was peeling off. She agreed to only do 3 nails. Days to follow...well, they have continued to peel off. You can see pictures below. I decided a third time is not worth my time nor effort. I will simply write this review and not go again.

Andrea Ruiz My favorite nail place! Customer service is amazing, my nails make me so happy! This is my go to for self care! Kelly really knows how to run a great business and do great nails! Make sure to give this nail spa a try- you wont be dissapointed :)

Jackie A Save yourself the money and time and don’t come here. I’ve been going here for years but this was my last time. See photo below for photos. Asked for a polish French and they rushed through: the polish was clumping and uneven as I sat for the recommended time. The nail tech removed an ingrown nail from my toe without my consent. Further, nail techs are generally not licensed or qualified to make this kind of removal. The same man scrapped underneath my nail so hard I almost jumped out of my seat. Finally, the hygiene practices here are awful. Techs use their bare and long nails to scrape the sides of polish or gel off your nails or if they do wear gloves, they touch your feet with gloves, then touch other items they use on ever client line the tub of sugar scrub thrown in an a baby formula tub. Finally, I asked about the 15% off attached to the business information on google - they didn’t honor that discount. Goodluck to anyone who goes here! :)

Sheree Northern I had my nails done for my granddaughters wedding. The person I was sitting with didnt speak English so my communication with him was never acknowledged. The tips were too narrow and he then cut the sides to save him from filing. I asked him to stop after protesting and insisting he STOP! His acrylic application technique was amateur at best and I wanted them off and another nail technician. Three and half hours later I finally left with something that was not worth what it cost in money and my time. Sort of embarrassing for me at the wedding. I wont be back to Diva.

Ruth Anne Lozano Nothing worse than getting your nails done and getting upset every time you look at them. I came in for a simple acrylic overlay; my index finger acrylic had popped off so that needed to be fixed as well. If I’m paying $40 to get my nails done I expect the shape to be the same.. I had to ask the gentleman to fix the shape repeatedly until I ultimately had to walk out with them looking like this. I wish I had gone somewhere else. I have to go home and completely file and reshape my nails myself. I can find better service somewhere else: Luxor nails is down the street off Maroa and Shaw, you’re better off going there honestly.

Ana Gomez They are super nice. You dont need appointment. They have razonable prices. I would recommend this place. I did manicure and pedicure. After the pedicure, they give you a nice massage on your legs. They have everything clean.

Christina Murray It was my second time that Ive gotten my nails done and I love it!! I went last month on the 15th and my nails didnt break or lift up at all!! My daughter, my niece & I got ours done today!

Casey Bermuded Full set acrylic 2 Days later two fell off they were super thin that the tips even just broke off wouldnt recommend give them a second chance and they did the same thing Im paying for a full set not a half set not happy at all Im not sure how theyre even still in business with this happening to so many people I see