Jewel Hediger I went to nail galleria to get my nails done for a wedding. I went in with the intention of getting a mani and pedi with normal nail polish, totaling $55 before tip. The owner agreed but then pushed me to get gel for both my hands and toes, since it seemed she would not accept me getting normal nail polish. This brought my cost to $85 before tip. Then, the next day, my nail polish on my hands started to peel off. Within 24 hours, I had lost all of my gel nail polish on my hands. I called to explain the situation and politely asked for a refund for my manicure. She refused to give a refund but told me I could come back and they would fix it for me. When I went back, they ended up giving me a shorter manicure treatment and painted my nails with normal nail polish. I thought this was “the refund”, but then, once it was done, they said I had to pay $20 again for this treatment. $20 is the normal amount they charge for manicures. They gave me no refund or even a discount for the poor service they provided originally. While the workers were nice, the entire time, I felt the owner was trying to get more money out of me. I ended up paying $105 plus tip, instead of $55 plus tip, even though it caused me much more trouble. This place is a rip off.
1 /5
Vira Hora I was passing by San Francisco and was staying at Sunnyvale. My hotel recommended me to come to Nail Galleria to get my Mani Padi and I was so so so happy i decided to do that. The place is amazing. And what makes it even better are the lovely ladies who took care of me. Ms. MAI and Ms. HANNAH. They are both so professional and caring. I needed Gel Mani, Gel Padi and my eyebrows done. And between the two of them, I felt like a princess.
I would happily recommend this place to anyone who is passing by at Sunnyvale. MAI and HANNAH, thank you so much for doing an amazing job.
I would recommend people asking for either of them. They are a true Gem to this place. Till I return back!
5 /5
Aurore P. Great experience at Nail Galleria on a Friday afternoon!
Walk out of here with eyebrows in tip top shape, feet scrubbed, polished and fully relaxed, nails done.
Love the polish options!
Hannah is super nice and very professional, as well as her colleague.
Pick a time of lower affluence and youll have the best service!
Ill come back.
5 /5