liz jendrysik I love seeing Robert and Diana here. Robert is a great hair stylist and Diana is gentle while being a perfectionist in her trademark. Luv them both
5 /5
Anne OLeary Lesley maestra! amamazing cut! My last person complained how my wiry thick hair took too much time to cut. Id leave feeling bad.
Now...I am with Lesley. She listens, gives feedback if I want it, but never pushes her ideas on me. I am so grateful for her. Ive let my gray out under her care and my hair looks great when I leave her shop everytime. She is the Hair Mistress!
5 /5
Lauren Fernandes Maybe I caught Stesha on a bad day, but she was quite judgy towards me and my dead ends during my appointment in January. I explained to her that my last haircut was particularly horrible, which is why it had been so long since Id come into a salon, hence the dead ends. I asked for a trim with an angle cut and face frames (which Id asked for at other salons and gotten with no issue), she asked me if I meant I wanted long bangs. I told Stesha sure, because I was honestly unsure of how to respond to the judgement and attitude I was being met with, and also to try conveying that Im perfectly capable of honoring a professionals opinion on what might work for me. I honestly dont understand why she couldnt just cut my hair the way I initially asked. Stesha cut long bangs on me, and they were big! They are ridiculously choppy (a huge chunk all one length) and awkward. Usually when I get a bad cut its because I asked for layers and they were too short and choppy, which I think anyone whos asked for layers has experienced at least once. In those cases I just have to blow dry and style my hair after washing for months until it grows in and looks nice. This is an entirely different conundrum; even after months these bangs are obviously grown out but still a very different length from the rest of my hair. It sucks because now to get the cut I want, I have to deal with how large these bangs are and its so hard to blend them into the rest of my hair. I was on time for my appointment, perfectly nice and communicative about what I wanted and my fears from past experiences, and she just cut my hair nothing like what I asked for, in a way that doesnt suit me whatsoever. I understand there are different interpretations of what looks good, but maybe thats why the customers preference should be taken more into account. Its their hair and their money after all. Hate to write a bad review for a small business especially given the glowing reviews but Ive literally never been treated this way at a salon before.
1 /5