Top 14 Rated Jeweler in Concord, CA (part 2)

Dan Nachtman POOR QUALITY, CUSTOMER SERVICE. Bought a chain that kept breaking, poor quality. Charged $20 for every repair and kept breaking. Tried to upsale me another one for over double the price. Crooks!

Raisa Love that you can haggle the price lower, but sometimes they are not up front with their policys when they change it.

Randy James The right price. And good Service Would Recommend A Friend.

Virginia Salanoa Definitely at Sunvalley Mall in Kay jewelers was simply amazing. Devin took the time to listen to my story and then reassure me that he will help me with all my needs. I was presented with many options on how to resolve my engagement ring from ever being worn again. I am over the moon happy and will definitely be returning to this location specifically. Thank you also Alejandra.

Alek Yoo Nick is very nice and professional guy. I did shop within 10 miles radius and his offer was the best and highest. Did business twice with him and will do in the future. Highly recommending Nick if you have any gold or silver to sell. Alek

Steve Gupta Purchased jewelry for my daughter in law for a Christmas present and it was a big success! She absolutely loves them and every time I see her she is wearing them (even when it was a surprise visit). The quality is superb and I have now purchased jewelry here for two gifts for her because she loves them so much. Will definitely keep coming back for new items!

Lorraine Belarmino Shoutout to Jenny – Zales Jewelry Supervisor Jenny was absolutely amazing! We spent three hours (yes, three!) trying to find the perfect ring, and NOT once did she lose her patience even though I kept changing my mind about the stones, colors, and sizes. She was so accommodating, helpful, and honestly just fun to be around! Her sense of humor made the whole experience feel like we were shopping with a friend, not just a supervisor. She gave us honest opinions, great suggestions, and never made us feel rushed or pressured. Her good vibes and professionalism made what could’ve been a stressful search really enjoyable. Thank you, Jenny! You’re a gem yourself.

Grace Lin Nice staffs and bling bling items with huge discount!

Alberto Rios Went to serenity permanent jewelry to gift my daughter a nice bracelet for her birthday . Once I got there she had so much selection and quality . Maggie was very helpful and comforting for my daughter to make a choice on what she wanted . She was super nice . I left satisfied with the bracelet she got and her pricing is fair compare to the other permanent jewelry I went to around that area . Def will be going back to add to the bracelet collection .