JCPenney - Chico (CA)

3 /5 Carolyn Jarvis: Bought a pair of mens jeans online, needed to return for another size. You have to return to a local store. Thank goodness we had all the tags (removed) because apparently, Levis require all tags be with the return. Then, we couldnt find the make it size we needed, their inventory is very lacking.

2 /5 Megan B.: I wish that corporate would take better care of this location. It is SO run-down. There is an opportunity to make it a nice department store, with a little renovating. It always looks like it is about to close-down, which would be such a shame because most of the other department stores in Chico are no longer here. I am just writing this in hopes that somebody will see it and invest into the Chico location, because we could really use a nice department store in our Mall.

5 /5 S W: It had a lot of sales going on for clothes and also has a salon. It was nice to get some new outfits. Lots of great products. It will be in my top 5 places to reshop when I return.

1 /5 Patti Enns: I’m surprised this store is still open. It’s poorly staffed - can’t find a sales associate anywhere! It’s run down. Poor selection of everything! The cosmetic area is empty - no shoppers and lots of empty shelves. No name brand cosmetics. You could find more selection at your local drug store. No wonder people shop online.

3 /5 T Tran: Like other JcPenney stores, the aisles were cramped with clothing laying everywhere. I like to shop at JcPenney because they offer brand name items at good prices, but some sections of the store were a mess to walk around and comb through what they have for sale.