Urgent Care - Palomar Health Medical Group (Formerly Arch Health Medical Group) - Poway (CA)

5 /5 Sha Me: I am a frequent flyer at this urgent care due to my work schedule. I have never had a problem at this urgent care. I am always treated with respect & leave satisfied with getting what I need. Ive also almost always taken my kids here, sometimes to confirm broken bones, etc. We all have always been taken very good care of by all the staff & providers. This location is convenient to me & I am glad they are so close to me.

1 /5 Fox Maxy: I went in Jan 27 2025 for chest and abdominal pain. I was there from 8pm to 2am. I was seen by Dr. Siyuan Wang at 1am, he angrily told me that I should not have come to the ER because, in his words, the ER is unable to diagnose patients. He was condescending when telling me that he did not know where my pain is coming from, but asked me if I knew what ibuprofen is. He racially profiled me. He was skeptical about my pain and he insinuated that I was there for false reasons. Dr. Siyuan Wangs racism and dismissive behavior is dangerous. If you are black or brown, I would not trust Dr. Siyuan Wangs discernment or treatment.

1 /5 Brady kaye: DO NOT COME HERE. DO NOT. I’ve had a lexapro prescription for 4+ years and just moved to San Diego from Murrieta. I currently don’t have primary care and work 6 days a week so it’s been tough to find time to schedule with one who accepts my insurance. All I needed was a refill (any other urgent care does it when I need it, it’s an SSRI, not an opiate or amphetamine or anything crazy.) they deny me and tell me to figure it out with primary care. LITERALLY. do not waste your time.

4 /5 Raelynn Davis: If it wasn’t for my insurance I would have not gone to this UC based off the reviews. It was a little tricky finding the bldg, you wouldn’t think an UC would be located around the corner in the far back on the 3rd floor. I guess I’m use to Sharp. Check in at 9:24am (They opened at 9am) process was fairly easy. Had lots of paperwork since it was my first visit. I was called back quickly but the wait time inside the room was 1hr and 15min!!!! This was the absolute longest time I’ve ever had to wait especially since I have severe asthma and was having difficulty breathing. I almost walked out and went to ER. However the Nurse Practitioner Sarah Evans who helped me was literally the best!!! She was very knowledgeable, compassionate, understanding and actually listened to what was going on. She quickly ordered treatment and made sure I had the appropriate medicine to take until I followed up with my primary doctor. I can’t thank Sarah Evans enough for being so attentive to my needs. I wish she could be my primary doctor because that’s how great she was! I finally checked out around 12:30pm(3 hr visit) but honestly if it wasn’t for NP Sarah Evans I would never go back to this UC and this review wouldn’t be so nice.