5 /5 Noemi H: Its an urgent care, so yes, there can be a long wait which is understandable. The staff is actually really polite and have kind demeanors. They have you waiting but they at least get you called behind the desk area to check vitals and what not, then have you sit back in the waiting area until a room is available. The wait was long (I waited 2.5 hours) but they do have restrooms available, TVs, clean new office and A/C. Looks like they also do beauty treatments which seems like those clients do get seen pretty quickly which makes sense since they have a quick treatment then theyre out. (Thats what it seems like Im not sure thats the case.) Once I finally got in the room the doctor was quick like maybe like 2 minutes. Shes not there to hear your life story she already has info of why youre there, from the notes on the previous vitals check so she doesnt waste time, which is fine because that what your primary care physician is for, not the urgent care. I was there for a painful sore throat she confirmed it wasnt strep, but since I was in some discomfort she prescribed meds for care and I was out and back home. My prescriptions were immediately available at my requested pharmacy. She had 14 people waiting (since she had a pile up of people from before she took lunch - the people on the list from before lunch were not physically there but were on a return schedule so it would look like they just came in but had been waiting from before) so I can imagine shes got to spread her time pretty thin to help everyone. It may seem like theres not many people there but they may have a list of returning patients which is understandable. I see the negative comments and I think people expect their in depth care that theyre used to getting from their primary. This office provides the care needed, I was patient and kind to them and they were kind in return. I have no complaints about this office what so ever.
