Toyota Service Center - Petaluma (CA)

5 /5 Tom Greenaway: Purchased a pre-owned 2016 Toyota Rav4 here in May 2019 and have had excellent experience with the car. Have received two email notifications about upcoming maintenance checkups since then and I scheduled appointments easily within two days of the notice and both visits were completed within 90 minutes of my arrival at their service department. Spacious waiting areas with coffee and selection of snacks available. Wherever you decide to wait they will find you when your car is ready. Quick & Easy.

1 /5 thanh-nhi nguyen: This place is a scam. I called to book just oil change appointment and the lady gave me a quote of $90 for synthetic oil. I agree with the price. When I came for the appointment, the guy said my total would be $81. I ask is it synthetic oil and the guy said yes. I came back 2 hrs later, he said my total would be $115. His reason is the oil that they use is synthetic and no next to change for the next 10,000 miles. I always change my oil every 5,000 miles with synthetic oil as preventative. However the problem is everyone can give any range of price that they like. They have no standards price for any services.

3 /5 Betsey Shapiro: Just spent two hours and drove 25 miles round trip this morning to be told that I need a new tire. But this place doesnt carry tires in stock for Toyotas, so Ill have to make another appointment and come back another day and spend more time and gas to get that bad tire replaced when the tire is in stock. So disrespectful of their loyal customers time.

5 /5 Molly Cohen Phipps: Dylan was extremely helpful and thorough for our same-day battery need. We were grateful to be able to come in for our urgent need, and everyone we interacted with was very pleasant. Thank you!

1 /5 Chris Du: Went here to replace a dead battery, and the worker forgot to plugged the alternator back in, which caused my car broke down and out of electricity while driving, which was super dangerous and troublesome. And it’s a super stupid mistake. Won’t come back any more.