Sutter Roseville Medical Center Emergency Department - Roseville (CA)

5 /5 Nicholas Charles: I sadly had to go into this ER on two different occasions for the same injury. This injury turned into a herniated disc L5-S1 compressing a nerve root. The first time they gave me pain medication, steroids, and things to try to aid in the injury to get me home. Sadly as soon as everything wore off and I completed steroid treatment, my injury came back full force. During the second visit I was admitted to the hospital and it was decided to undergo a microdiscectomy surgery. If I were to attempt to make any suggestions, it would only be because during my time the hospital was very much impacted, so a lot of my time was spent in hallways, or shared rooms. Obviously it would be ideal being able to be in one’s own room, but I know that’s out of their control. I also really did struggle for the moments in the initial waiting room. With my particular emergency I couldn’t sit or stand for very long.. it was really tough because they only have chairs and not really anything to accommodate me until I was back on a bed/stretcher. It would be lovely to somehow address this for future patients who cannot sit. However, this is very much a positive review from me. So with that said, The staff that I dealt with treated me with kindness, knowledge, promptness, and overall incredible bedside manner. I really wish I could reference every single nurse, doctor, neurosurgeon - because the work that was done with me, was outstanding. I’m beyond grateful for my experience, and for what I witnessed just being a patient through every process. What everyone does at this facility is seriously one of the most admirable lines of work I’ve ever seen. Thank you will never be even close enough to express my gratitude. I would feel very comfortable recommending this ER and Hospital to a loved one if they find themselves in need! Thank you Sutter Medical!

5 /5 Ansel Rockwood: I got admitted to this ER Thursday 3/6/2025 with acute appendicitis that required emergency surgery. I interacted with a ton of staff; lots of test techs, at least a dozen nurses, 5 or so doctors, a few surgeons, and everyone there was an absolute gem. Even the security were very kind to me. The food was good, any discomfort I had was addressed very quickly, all the staff (especially the nurses and nurse assitants) were extremely kind and efficient. Everyone there seemed to be there because they liked helping people. I dont want to have to get admitted again just because I prefer to stay healthy, but I just hope the staff know theyre doing a fantastic job and I really did appreciate them taking care of me while I couldnt take care of myself. I have a feeling Im not going to have nearly as many nice things to say about the billing dept since they did plenty of expensive tests to keep me alive and healthy, but the folks on the front line interacting with patients were fantastic, I have nothing but good things to say about them.

5 /5 Nicole Burgess: The staff was very professional and helpful on our visit. Intake was efficient and despite the bed assignment being in the hallway, the experience we had here was positive. The doctor was knowledgeable and direct and everyone we met treated us like people. Even the handling of the upset person down the hall was professionally addressed, in my opinion. I would come back to this facility if need arose.

5 /5 Ansel Rockwood: I got admitted to this ER Thursday 3/6/2025 with acute appendicitis that required emergency surgery. I interacted with a ton of staff; lots of test techs, at least a dozen nurses, 5 or so doctors, a few surgeons, and everyone there was an absolute gem. Even the security were very kind to me. The food was good, any discomfort I had was addressed very quickly, all the staff (especially the nurses and nurse assitants) were extremely kind and efficient. Everyone there seemed to be there because they liked helping people. I dont want to have to get admitted again just because I prefer to stay healthy, but I just hope the staff know theyre doing a fantastic job and I really did appreciate them taking care of me while I couldnt take care of myself. I have a feeling Im not going to have nearly as many nice things to say about the billing dept since they did plenty of expensive tests to keep me alive and healthy, but the folks on the front line interacting with patients were fantastic, I have nothing but good things to say about them.

5 /5 Nicholas Charles: I sadly had to go into this ER on two different occasions for the same injury. This injury turned into a herniated disc L5-S1 compressing a nerve root. The first time they gave me pain medication, steroids, and things to try to aid in the injury to get me home. Sadly as soon as everything wore off and I completed steroid treatment, my injury came back full force. During the second visit I was admitted to the hospital and it was decided to undergo a microdiscectomy surgery. If I were to attempt to make any suggestions, it would only be because during my time the hospital was very much impacted, so a lot of my time was spent in hallways, or shared rooms. Obviously it would be ideal being able to be in one’s own room, but I know that’s out of their control. I also really did struggle for the moments in the initial waiting room. With my particular emergency I couldn’t sit or stand for very long.. it was really tough because they only have chairs and not really anything to accommodate me until I was back on a bed/stretcher. It would be lovely to somehow address this for future patients who cannot sit. However, this is very much a positive review from me. So with that said, The staff that I dealt with treated me with kindness, knowledge, promptness, and overall incredible bedside manner. I really wish I could reference every single nurse, doctor, neurosurgeon - because the work that was done with me, was outstanding. I’m beyond grateful for my experience, and for what I witnessed just being a patient through every process. What everyone does at this facility is seriously one of the most admirable lines of work I’ve ever seen. Thank you will never be even close enough to express my gratitude. I would feel very comfortable recommending this ER and Hospital to a loved one if they find themselves in need! Thank you Sutter Medical!