Scripps Mercy Hospital San Diego - San Diego (CA)

1 /5 Evelyn Manye: I had an accident Jan 10th and was taken to the ER by an ambulance with a neck brace, broken lips and bloodied face and a lot of bruises. This place is a nightmare and I believe they watch people die everyday for the pleasure. The Dr was nonchalant, the nurse couldnt be bothered. She ordered CT scans and xrays, took 3 hours for me to get any information from them. She finally came to tell me I have nothing broken, I asked the neck brace be taken off because of the discomfort and sitting in that for over 5 hours. Doctor said nurse will come take it off. That took another 2 hours for the nurse to show up. I asked her why I am being ignored for so long and registered my disappointment for the horrendous treatment. The nurse blatantly told me she didnt ask the medics to bring me to the hospital. She then yelled on the hallway she will call security on me. I was astonished to say the least. The doctor came in another 2 hours later to tell me she has discharged me. Meanwhile my broken lips and bloodied face had still not been attended to. Also during the wait in braces, the billing department was too busy getting insurance to bill while I was not receiving any treatment. I was released from this ER with my still bloodied face and broken lips without any care. Two weeks later, they sent a bill of almost $21,000 to my insurance for things and treatments I never received. Unbelievable! This place is horrible! Avoid it like a plaque if its in your power Drs Name: Jon Ludwig We need to name and shame horrendous healthcare workers, thanks to them, I currently have bumpy and scared lips

1 /5 collena horne: DO NOT have your baby delivered at this location. I had my purse stolen right after I delivered. How low can a staff member be to steal items from a patients when they are at their most vulnerable state. Staff and nurses was not helpful with the situation either. Neither was security. 11/23/2024 my purse was stolen from labor and delivery ! A floor that highly secured but yet my purse was stolen and they tried to use it at 7/11 crazy and sickening. Not to mention the nurses are very rude during your stay and it obvious communication is not key at this site. I work in the medical field and the lack of communication between nurses and staff is unbelievable. Do better

1 /5 janeily Medina: Delivered my first baby there. Unfortunately had an emergency c-section, I stayed at the hospital for a couple of days and had a couple of rude nurses . Worst experience with them I wasn’t able to get their names. Thanks to Angela she was the only nurse that helped me I really appreciate her she made my experience there better for my baby and me :))

5 /5 peter dolan: Was treated properly and respectfully at the E.R. recently. They were efficient and swift. Dr. Cunningham did everthing thoroughly and handled my issue correctly. There were some misunderstandings about information, and they said I wasnt being honest, but the notes showed the discrepancy. Also, my discharge paperwork lists a ton of medications, non of which I take. I did need some B/P meds prescribed for short term, but I didnt get them. Dr. Cunningham and the whole staff was smart and professional.