1 /5 Zach Brown: I NEVER write reviews. And I hate to write a poor one. But this time, I think I need to share my experience with San Marino Auto.
I dropped off my Toyota 4Runner for an estimate on what it would cost to repair my AC in the vehicle. The freon was empty. Easy fix.
I expected--as I would from all reputable auto repair companies--to receive a call stating the problem and the estimate to repair the problem in question as well as recommendations for further repair/maintenance. Instead, Heros and his crew filled the freon and charged me an outrageous diagnostic fee for 1 hour of work on my vehicle, followed by the cost of the freon fill.
This is unacceptable. When I drop off my vehicle and ask for an ESTIMATE, it is fundamentally unethical to fix the vehicle and charge me for services that I never authorized to begin with.
I am done with San Marino Auto. And I suggest that looking for an honest auto repair shop look elsewhere.