Independent German Car Services - Pasadena (CA)

1 /5 P: I called to ask for a small job after I mentioned what the job was on a bmw the guy on the phone the owner apparently became audibly annoyed and told me that they just don’t do that I enquired further because he suggested to take my job to another type of shop I explained it needed a special tool that they would most certainly have but he wasn’t having it rudely told me we just don’t do that as if I was an annoyance more than a potential customer. Extremely unprofessional and rude. Learn to treat clients with the respect your being treated, imagine if you had an issue with their actual paid work they would surely treat you terribly estay away

5 /5 DONNA Burton: I hit a pot hole in DTLA and it broke the oil cooler return line. I took it in on a Thursday around 2pm and it was fixed on Friday at 12 less than 24hrs. I must say that David went above and beyond to fix my car in less than 24 hrs, WOW and I didnt expect to get my car back for at least two weeks!!! Oh thats not even the best part yall!!!. What took the win/ icing on the cake is that David threw in a few extra perks as a thank you for my business!! I will never take my BMW to any other Professional! THANK YOU DAVID! MY HERO!

4 /5 melvin henderson: Terrible experience here today I dropped my car off at 9:00 a.m. I was hoping to get it before 1:00 he said it will be done it was a radiator replacement I called back at 1 he said it will be finished in a couple of hours.. didnt pick it up till 4:15 p.m. I will definitely find somewhere else to take my car I know it doesnt take 7 hours to replace a radiator. You must have to be special to get your car looked at first cuz I know they didnt even touch it till after 1:00.. they do awesome work though, my dad used to go to this place a long time ago and they gave him great service Im very unhappy about the service I got all the again they do great work and they have good prices

5 /5 Jeremy Bowditch: after a decade of going to my local Audi stealership for service Ive since only used independent shops. this is the best one yet. I took my 2008 A4 in for service, after three visits to diagnose the problem and it still persisting on the third try he sent me out with a fixed car and *no charge*!! great service great prices. Run dont walk

5 /5 Bischtek: Ive known David & before him his father for decades, always honest & we share the love of soccer Argentina his roots ,David is genuine person & very tech savvy when it comes to diagnos your BMW,MBZ, VW, Volvo & european cars in general including classic, My name is Ed Elmamoun, Ive known David decades ago from inter auto parts ,wish him the best: