Premium Mechanics, Inc. - Pasadena (CA)

1 /5 James R. Healy: Dropped the car in the morning after calling because check engine light on. Had the car all day without fixing. Called me at 4:00 to pick it up. Got there 4:20 and door locked, everyone gone. Business hours are until 5:00 and they knew I was coming. No call, no text, and now I have no car through the weekend. Totally b.s, no service, no integrity.

5 /5 Marc: My car broke down on the way to work. Luckily, Premium Mechanics is located just down the road from my work. They were able to squeeze me in that morning. Their prices are fair and their work is good. I highly recommend them to anyone in the Pasadena area.

5 /5 Jennifer Grannis: The service here was excellent. They were able to fix my car right away, they kept me apprised of every step and were very conscientious about the cost. I would absolutely recommend this garage.

5 /5 Mar Vy: I trust Gary and D! ~Experience~ My friend happened to have car problems and I took him to his mechanic. While I was there, I decided to share my car issues with D and Gary. I didnt get the same response that I received from the other mechanics. Gary suggested to solve the issue by figuring out the basic things that could cause my car to sputter. Gary put a fuel injector fluid and told me to drive if for a while and see if the problem goes away. I drove if for three weeks and it stopped but the sputtering occurred again, so D told me to bring the car back. Then Gary suggested changing the spark plugs and the sputtering went away for about two months but it came back; I called D and she told me to come by. Gary tested my car and felt the sputtering so he told me to get the highest quality of gas and drive if for a few weeks and see if it goes away. So far I havent felt the sputtering, I hope the problem doesnt come back. The first time I met D, I felt relieved and secure having a female presence at a mechanic shop. She is friendly, polite and has a great knowledge about cars. Gary was amazing because he took the time to analize what was going on with my car by starting with the minor things. Based on the recommendations of all the previous mechanics I went to, I would have spent close to $1,000. How much did I spend going to Gary? About $121 and my car is no longer shaking/sputtering!! ~Customer Service~ D is very easy to talk to and she is kind. Gary explains in details what is going on with my car.

5 /5 Dave van Gogh: Gary is the most honest and trustworthy mechanic Ive ever had the pleasure to know. I had an issue with our minivan - it wasnt starting after sitting for a couple of days. I brought it to another mechanic near our house - they said it was the alternator. $800 later, we had a new alternator, but the problem re-appeared 4 weeks later. I took it back to Gary - he couldnt find anything wrong so he called around to see what other people said. It came down to the USB charger in our car - we keep it plugged in to charge our phones, and one of the cables connected to it was frayed. So he unplugged it and monitored the battery voltage over a few hours - issue resolved. He charged me $0 - nothing. Gary is not out to make a quick buck. He wants to help you find the most cost effective solution to your car problem. Look no further, even if it requires a long drive to get to Garys. Hes the best.