5 /5 Certifried: Ive noticed quite a few negative reviews, so felt I should write about my experience. Ive only started using the VA in the last 2 years because I had private insurance before. Its so hard to get a private doctor in this area that I went the VA route this time. I have had MUCH better care from the SLO VA clinic than almost any other doctor Ive been to! Dr. Naik and her team are fantastic. I use the VA app to send messages and always get a response within an hour or two. Scheduling online appointments is a breeze and Ive had appointments the very next day. Everyone at the SLO VA clinic is so helpful and professional. I have private insurance still, but always use the VA when possible. They also send out many "care in the community" referrals so I dont have to go to LA to see a specialist. If youve experienced issues in the past, I encourage you to give them another shot!