San Diego County Emergency Screening Unit - San Diego (CA)

3 /5 Jade: Id definitely would say its alright. I had gone here about 2 times for attempt and I would say its not that bad. Both times I stayed for about 24 hrs so not too long but those both times were horribly boring and though you were given books and coloring books not being able to move around and go out was terrible. Also considering my social anxiety having to ask for paper towels and small things all the time was a little scary for me. I did get free food which is nice. The first time was terrifying. I basically cried myself to sleep. Having all those people watch me was scary but I mean they did keep me safe so ig thats all that matters. I just wish people there would introduce themselves even if they switch shifts and I may not be able to see them again I think that would have made me more comfortable. Also I wish the rooms were not like in an office setting because idk it was just weird for me to wake up to rustling of paper and typing.

1 /5 Sarah Green: I have had my family member come to this facility on 2 separate occasions after having a major mental episode and not being safe to go home. It was supposed to be a 72 hour hold and they refused to keep them even for 24 hours. They dont take mental health seriously and try to be lazy with their work instead or truly helping the people in their care.

1 /5 Joshua Michel Brown: From my experience working with one of the nurses here was terrible. As a mental health professional she was rude, disrespectful, and culturally incompetent. Unfortunately there are not many option for some one experiencing sever mental illness to go to but if you can avoid this facility I would definitely recommend avoiding it.

2 /5 Kristanne Richardson: I was here not to long ago and it was TERRIBLE. You are confine to a room unless you are using the restroom, showers, or granted time outside (which rarely ever happens). Everything you do is written down you are given an assessment everyday until you change your answers to meet the requirement of not being a harm to yourself or others. You can socialize with the people that work there but thats only good for a day or so because the schedules change and the staff rotate around the building every 8 hours, so the chance of you getting to interact is slim to nun. The bathrooms are jail like and I had to request for a towel on several occasions because the floor was wet. You CANNOT wear shoes only socks or barefoot. My situation was a hard one but the only thing good about it was the 24/7 free food and water. When you first get there, there are a lot of pamphlets there talking about your rights. READ THEM! You may also not have visitors at this site which on the pamphlet says thats one of your rights. In my own opinion I dont see how this betters someone at all I am actually going to counseling to try and get back from this experience. Like I said before you are stuck in a room unless you can go outside and there are 3 gates around the outside facility which is very small, and the late one contains barbwire along the top. This is very jail like, I made my own suggestions on what could be made better and things that should be changed around the facility before I left. I was here on a 72 hour hold, and was forced to sign voluntary paperwork to make my stay longer until thy found somewhere for me to go.

1 /5 CRY SOTO: My appointment was at 1pm. I arrived at 12:47 as they asked me to be 10-15 minutes early. I sat in the office for exactly an hour with my 3 kids. I finally get up and ask whats going on and they tell me the doctor just got back to them via text that "Hes on his way in" but they dont know when he will be here. I ask what happened and both ladies couldnt even give me an answer. The doctor arrived 10 minutes later. Its just ridiculous that people forget we all have lives and common courtesy is not so common! Needless to say the doctor was nice and gave my son the medication he needed until his next doctors appointment. Though the front desk ladies had horrible office etiquette the doctor getting us in and out was the highlight of our visit. Front desk receptionist are the face of the company!!! Hire and fire until you find the right people who are gonna represent you well.