1 /5 Toney Woods: Charged me $25 upfront before I was even able to make an appointment. My copay is only $15. They knew that. Policy. Ok. So I go in for my 1 and only appointment and the office looked, smelled and felt like a Medical office in the hood. Dirty. Unfriendly staff ignoring patienys and gossiping amo gat themselves about hair and dates. Not too professional. Dr. Kelada was ok after a long wait. Average treatment. Gave me the referrals I needed but took forever. Experience was so bad that I changed doctors and offices over it. Makes me miss Kaiser. Then I take my wife to her appointment there (despite the poor experience she kept the same office and doctor) and ask about my $10 that they never paid me back. Found put they just took my $10 and credited my wifes account. One of the girls at the front desk was rude as well. No thanks. Hard pass. Dont recommend. Go anywhere else for better treatment. Hint: Anywhere Sutter or Kaiser etc. 1/2 star experience.
