Mercy Medical Group Primary Care - Roseville, CA - Roseville (CA)

5 /5 Adria Gaebrialla: It is nice to have everything so conveniently located! I can see my doctor, then if needed, I can go across the hallway and get x-rays or get some diagnostic imaging. The staff is very efficient and helpful, and Im so happy my doctor has moved to this location, so close to my house. The physicians assistants are also excellent as are the nurses. And its convenient to be so close to stores and restaurants so I can group my errands. I am a long time patient of Dignity health, and highly recommend them and this office.

5 /5 Martha Pena: Dr. Ruben was a great Dr. and his staff have been so helpful as well. Daisy the Dr.s assistant is great when my Dr. wasnt available and I think shes just as wonderful as Dr. Ruben. Hes no longer there but I know the staff and they are great and they take care of business and they are all so considerate and kind.

1 /5 Ali Holladay: I had a fantastic doctor here, until he moved. No one contacted me to inform me of that, or change my primary doctor, or notify me that my future appts had been canceled. Now I have tried to schedule an appt with my new primary and all the doctors are booked months in advance. I wait over 45 min just to talk to someone at the front desk when I call. And the entire time they have a recording saying how they provide quality blah blah. No they do not. They do not provide good care, you are purely a number. I pay a lot of money for insurance to not have to use urgent care. Find another doctor or health group.

1 /5 Mathias Warnes: This is a business more than it is a medical facility. Very hard to get through to a person through all the automated messages. Once you do, youre told that a doctor cant see you for your primary care visit for almost a year. If you tell them you think youre at risk, they boost you up to just 3 months. Shameful. If Mercy Medical is your provider through your insurance, choose another. They obviously have way more patients on the books than they can service. Ive never gotten an appointment in less than 3 months, except when I got covid.

1 /5 Sherry Raabe: As a patient you should feel taken care of but not in this office. When visiting the office I was rushed on filling out personal information and health information. The nurse was pleasant as well as the doctor. Front staff seems like they hate their job. In addition, they left my personal information sitting on the counter (um HIPPA violation). Not once looking up from what they’re doing. Then they lost my paperwork. I dropped off paperwork and yet again couldn’t locate it. If you have an issue go to El Dorado office instead. It was like watching a circus full of monkeys.