1 /5 ryan Gonzales: When you try to call, they never answer the phone or it’s hard to get transferred to the area you want. Usually the reception people are very rude. Also, when your doctor leaves the practice at that facility, they don’t notify you that your primary doctor has left. They need to work on communication with your patient letting me know you don’t have a doctor there anymore to me. That’s patient like Abandonment. they need to retrain all their staff and communicate way better than they do now