Providence St. Mary Medical Center - Apple Valley (CA)

1 /5 Jazmen Green: Extremely rude nurses Especially Matthew- will definitely follow up with patient relations Part of being a nurse is treating patients with respect just as it’s given. Part of being a nurse is PATIENT CARE! Learning how to deal with others How to properly care for and not just physically. Walking away from a concerned mother who is being respectful is uncalled for, unprofessional, uncaring and UNACCEPTABLE! He happens to be the charge nurse for the night Really? Someone so rude is in charge? Someone who doesn’t know how to run the floor is in charge? I work in the medical field and this hospital is so unorganized. No assigned nurses to patients??? No wonder why patients get lost in the sauce here… Hoping the high desert gets better care and soon!

1 /5 Rita Howanietz: My Husband went by ambulance to St Marys Providence on hwy 18. He was diagnosed with pneumonia. He came home that same day. With zpak . Four days later had to be readmitted by hospital . He was diagnosed with pneumonia, rsv, mersa, covid, then two more days later was also diagnosed with influenza A. He caught all this stuff from cross contamination from the nurses and staff. He was in a room that you had to suit up to go in. But people would enter the room with no protective wear . Even the paleon care worker even came in. No one implements any rules and procedures. The hospital its self gave my husband all these viruses. They wanted to incabate him I said no. He was managing just fine on a CPAP. Well he was transferred to Lamirada acute care hospital that has a rehab. But do not take your family or friends to St Marys. They will make them sicker. Then the staff is ran like an assembly line. They give no Xtra just medicine. No Xtra pillows to make comfortable. They give you a hard metal seat to sit with them. No one to even give them water . They do no even have gowns and masks stocked you have to locate yourself . Its not the nurses fault its the way the hospital is ran to make money . But its the worst care Ive ever seen. Drs you never see them they come and go not everyday . So no chance in talking to Dr. No shift communication. Between workers. Last but not least they kept his phone never transfered it with him . They cant find now. But thank goodness this smaller acute care hospital in Lamirada is so much better. He is on his way back to a recovery. But with the Covid there will be long term effects for how long who knows. He would of never got that if they would practice safety. The nurse changing my husband handling him never suited up with all these infections left his room was handling her next patient . They know how serious all these viruses are do not care they are pushed for time to get to their next patient. This hospital got a grade F on their last spring grade and need to be shut down. Scrubbed clean and a new director who knows how to run a hospital.

1 /5 Miguel Davalos: This is the worst medical center ever. They should be shutdown and replaced with better medical center hospital. The staff should be fired and replaced with doctors and nurses who does their job correctly. My mom landed into this hospital despite of that being the closest one. Every time when my mom got home, they mistreat my mom badly and was told by others that staff are treating their patients badly even claiming my mom is going crazy and started to make up stories to the insurance company as a record. I work in a warehouse and I do see how co-workers treat other co-workers especially managers. I do see this in this case with their patients. All staffed should be fired and reorganize as professional doctors and nurses who actually care for their patients not to mistreat them.

5 /5 Ignacia M: Nurses are the best! They care for you like if you were family. I’m forever thankful for my nurse Karen Ford! Girl you got me out of my bed after surgery. Your love, care, prayer, and encouraging words helped me get up and walk. Forever grateful! Also thank you to nurse Willie, Lori O, Muriel, and Alyssa for making my week go smoothly. God bless you always.

1 /5 Gil Ruiz: If half a star was an option I would not give that. Horrible place to die. ER starts with zero parking but a nice sized empty physician parking lot. THEN THE incompetent security stuck to chair that decides to call you once you pass them at the entrance. And with great pride in their work start the conversation with "I am always getting distracted?" If I have 1 regret moving to the high desert its moving close to this hospital I rather die in traffic heading down the 15 freeway in traffic. St. Marys