5 /5 MI C: I am very grateful to all the medical staff here at 5 Northwest.They are very professional and patient. took good care of my mother for 40 days.Carl W.Buckhorn Is a great doctor.He would listen patiently and analyze the condition carefully instead of hurrying to leave.but Case manager Patty she Is a cold heart and rude woman!Jessica Nickerson is way better than Patty!Be good at the communication.This is a very good hospital. However, apart from the management, it seems that they only care about your insurance.4 days after discharge, my mother returned to the ER.Without my permission my mother was transferred to another hospital!! But I still would give 5 stars to the work of medical staff!thank you all!!