Jeanette Summers: Rich and Jen are quite the team! They always take great care of my hair and me! This is the 1st salon where Ive actually gotten the cuts Ive wanted! Thank you so much!!
Michelle Mayfield: Hilary was so friendly and skilled! It was one of the best hot stone massages Ive ever had, if not the best. I went in in a great deal of pain from an old car accident injury and finally got relief. Theyve also worked hard to create a beautiful and soothing lobby space. I love visiting this spa.
Stephana Femino: April is AMAZING! I’ve been going to her for nearly 20 years and from the start she made me feel comfortable and at ease. She’s friendly, professional, and the best in her field!
Michelle Marrs: Extermly disapointed I just had to file for a complaint with my Bank. Yesterday over the phone to get refunded for the worst Hair Coloring & Cut I had received. Since I moved to this one shop backwords town out of the Bay Area!
The owner did this botched up job herself after she talked me into a low light job for my whole hair besides my bangs last Fri. Plus over thinned my hair. Gave me a problem the other day over the phone after I just noticed how unprofessional it had been made. She clearly didnt want to stay on the line and hanged up on me. The way she handled herself was childished! Didnt bother to offer anymore of her of own time to let me come back down to recolor my hair free of charge. Nor told me about another stylist I could go down to see to redue my hair. I had tried being nice to her entire salon staff apperently their under the given impression that Im too bossy! For how I like my hair done a certain way. Ashely didnt like the fact that my prev stylist whose 3 hrs back in Los Gatos, CA knew how to do my hair the way I liked it. Plus knew how to do a natural look that you can tell has been done with the color fusion job with Redken vol 20.
I had been told to reschdule my appt for a later time instead of having done when requested last Fri instead of Thurs. The Color Fusion product wasnt even in the salon after giving them more then enough time go even have it ready on the day of my appt. I DID txt and sechduled in advanced for what I wanted for a coloring job and she tells me to my face claiming she never receivced my txt!?! I had been waiting for a response for 2 wks for any reply. Which is another red flag with how their not that serious in the way their running shop. It was the right number! Another women named Angela whom I had to speak to put in my info to even TRY to see the salon owner for my appt. Obviously didnt put down my entire info into the system seeing exactly what I txted to her boss for what I wanted done. Dont go down to this salon if you want your color job done by actual people who know exactly what their doing. Just look at how my entire hair looks uneven from the low light/highlight job. It doesnt even look like my hair got colored at all!
Angelo: I went in for a haircut and got one of the best $10 haircuts I can remember. A lot better than some of the 30 and $40 haircuts Ive had recently. Staff was very knowledgeable and attentive to their students as they performed their work. I will definitely be going back. I will be a regular customer
