Rustic Shears - Chico (CA)

1 /5 Michelle Marrs: Extermly disapointed I just had to file for a complaint with my Bank. Yesterday over the phone to get refunded for the worst Hair Coloring & Cut I had received. Since I moved to this one shop backwords town out of the Bay Area! The owner did this botched up job herself after she talked me into a low light job for my whole hair besides my bangs last Fri. Plus over thinned my hair. Gave me a problem the other day over the phone after I just noticed how unprofessional it had been made. She clearly didnt want to stay on the line and hanged up on me. The way she handled herself was childished! Didnt bother to offer anymore of her of own time to let me come back down to recolor my hair free of charge. Nor told me about another stylist I could go down to see to redue my hair. I had tried being nice to her entire salon staff apperently their under the given impression that Im too bossy! For how I like my hair done a certain way. Ashely didnt like the fact that my prev stylist whose 3 hrs back in Los Gatos, CA knew how to do my hair the way I liked it. Plus knew how to do a natural look that you can tell has been done with the color fusion job with Redken vol 20. I had been told to reschdule my appt for a later time instead of having done when requested last Fri instead of Thurs. The Color Fusion product wasnt even in the salon after giving them more then enough time go even have it ready on the day of my appt. I DID txt and sechduled in advanced for what I wanted for a coloring job and she tells me to my face claiming she never receivced my txt!?! I had been waiting for a response for 2 wks for any reply. Which is another red flag with how their not that serious in the way their running shop. It was the right number! Another women named Angela whom I had to speak to put in my info to even TRY to see the salon owner for my appt. Obviously didnt put down my entire info into the system seeing exactly what I txted to her boss for what I wanted done. Dont go down to this salon if you want your color job done by actual people who know exactly what their doing. Just look at how my entire hair looks uneven from the low light/highlight job. It doesnt even look like my hair got colored at all!

1 /5 gabriella hammond: I Do Not Recommend This Place At All For Eyebrows. Definitely Not Professional. I Had Nice Thick Eyebrows When I Walked Into That Shop, Keeping In Mind I Only Asked For A Cleanup, When I Came Out My Eyebrows Were Thin And Looked Like Spoons On My Face. It Will Definitely Take At Least 3 Months Or More To Get Them Back To How They Were. All Else Im Going To Say Is, That Lady Is Lucky I Paid.

5 /5 Steph Smith: Its So beautiful and high end while keeping it comfortable relaxing and trendy. Lots of room to kick back and talk. My hair looks amazing thank you Bonnie, love you and your salon. Plenty of parking right across the street. Im so impressed and cant wait to go back.

5 /5 Shelly C: Bonnie does an amazing job with color!! She definitely is great at what she does! Highly recommend

5 /5 Michael Stewart: Melissa is the best! Everyone always asks me, "who cut your hair?" Definitely a San Francisco style in downtown Chico!!! Angela