Hoag Hospital - Irvine - Irvine (CA)

5 /5 Dr. Mehrdad Rostami: Hoag Hospital Emergency Room deserves five stars for their outstanding care and professionalism. My wife recently visited for her broken wrist, and we were fortunate to have been helped by Physician Assistant Mrs. Sillers and her assistant Anthony. They were both incredibly kind, patient, and knowledgeable. The level of expertise they demonstrated was exceptional. They performed tension and manipulation under X-ray to realign the broken part with great skill and gentleness. It was clear they were not only experts in their field but also deeply caring in their approach. I truly thank Mrs. Sillers, Anthony, and the rest of the team for their compassionate and thorough care. We are so grateful for the excellent treatment my wife received. Thank you

1 /5 T K: Dear Robert Braithwaite, I wanted to express my concern regarding the professionalism of the ER doctors and nurses during our recent visit. Unfortunately, they did not take the time to explain the situation to us, which left us feeling confused and anxious. Also they disrespected us on multiple occasions.Hoag Hospital has always been our preferred choice, but this experience has prompted us to reconsider. I kindly urge you to take a closer look at your team and address these issues. Thank you for your attention to this matter.

1 /5 Lisa Guevara: They hate you here if you’re not white and or rich… since you guys want to delete my reviews…. I will not stop posting it so there know to be carful I had a car accident early February…I was two weeks away from my delivery date so I went in due to cramping The doctor was extremely rude asked me why am I here since Hoag is not my primary … I was already scared for my babies life and mine, and she was not helping at all. they checked the Baby sent me home since everything seemed fine babe was just breached… about 2 to 3 days later I started having contractions. My primary doctor is about 25 to 30 minutes away. call it mothers intuition, but all I knew was my baby was coming so I did the only logical thing to do and drive five minutes up the road to urgent care little did I know I was going to be greeted by the same doctor with the same attitude as I was contracting and be taken to the back rooms she was asking me again. What are you doing here we are not your doctors, why didn’t you go to you dr?” but last time I checked the door says urgent care or/and emergency I could be totally wrong, but this seemed like an emergency to me checked around 6am I was checked by the nurses Nobody cared To bring up my file from 3 days earlier, so I needed to remind them that my baby was breached 3 days ago… Nurses checked confirmed Baby was still breached. Nobody had checked my cervix. while nurses were checking me the same doctor from my first visit said “ she needs to wait I have another patient in the operating room” luckily, they were doing shift changes she went in and did her c-section the new doctor came in around 6:30 to check on me and my cervix was finally checked because she witnessed how much in pain I was, and said you have to be dilated at a high number I’m sure enough I was dilated I believe it was 8cm or 9cm Keep in mind my baby was breached. The first doctor made me wait thanks Jesus that everything went well and that second doctor was Quick on her feet didn’t skip a beat. I had to be completely sedated. I was put to sleep, putting me and my baby in danger… living in Irvine for the past three years, i’ve experienced discrimination from people police officers etc. but to receive it from a doctor in urgent care while you’re In active labor with your breached baby is absolutely disgusting… not all the doctors or nurses had the same behavior as her, but if it was done to me, it was definitely done to other people …I have to look at my medical records, so I’ll be back with an edited with the doctors names If I could give this place 0 starts I would.

1 /5 Martin Jennifer “JenM”: The moment you walk into the emergency department to check in I do feel like I was more of an inconvenience to the staff at the front! Eventually got taken back into a room and was experiencing some bleeding while pregnant so I was nervous and scared and I do not feel like they cared and I was just a number on a list. I had to sit for almost two hours to hear from someone and I do not recommend this er for anyone because they will make you feel like an inconvenience and it will make you feel worse than when you first got there and I do respect if they were busy but work on communication instead of just ignoring your patient who is scared to begin with. Not good bedside manners a all!