Steve Castleberry: Visited Radius for a sore back. They treated it with a combination of massage, stretching, and rehab exercises, which have worked well. They did a thorough initial assessment and I feel they developed a treatment to address my specific issues, rather than doing what they do for everyone. I like how they have an app that allows me to track my exercises (not everyone might like it, but it’s really effective for me). They are very encouraging and positive about the exercises and stretching, which keeps me doing that stuff regularly.
Paul R: From entering into the er to the hospital to discharge everyone was very helpful and clearly explained everything to me as I went through the process, which really made me feel safe and cared for. All the doctors, techs, nurses, house cleaning, food, everyone was super kind and helpful. Thank you so much for taking great care of me big smiles! Oh I forgot to mention everything was nice and clean too.
william Ronald: Unfortunately on Tuesday December 17, I chose Anaheim Hospital on La Palma in Anaheim. My treatment was fine until I was discharged. That was when their customer service stopped and chaos ensued. After I was left for 3-4 hours in their loud and very disrupted Emergency Room , they woke me up with my same chest pains from Cardiac issues I had this year. And they told me at 5:30AM I must leave and they told me they wouldnt be able to get me a bus pass to make it home to continue my recover from Cardiac surgery in the year. You see my car had recently been stolen and bus travel was the only remedy! In fact the nurse even said to me in a mocking tone to me after she informed me that they had had no bus passes , "What will you do to get home?"
In the Waiting Room , a Security Guard and a extremely disabled lady were involved in a very loud argument. I was has happy to finally get out of that place!
William Staats MBA
Siloam Won: My dad stayed at this facility for 4 days to treat fractured femoral neck. Every staff member was doing their best to provide necessary treatment, fulfill his needs, and transfer him to a nursing facility after the discharge. Also, they have been very helpful, answered all questions, and followed up on requests whenever I reached out. My dad mentioned that he did not want to leave because he was so satisfied with the service every step of the way. Thank you West Anaheim Medical Center and all staffs who took care of my dad. Our family could not have asked for more and grateful for your exceptional care.
Beren Kiraz: Horrendous staff and policies.
Hopefully, you will not have to get treatment at this facility. Not worth a single penny. The gentleman I spoke to on the phone at UCI Single Billing Office, Matthew, called me broke because I did not want to pay a bill of $1348.40 for popping a shoulder back in. My insurance already paid $4000+.
They want to make a buck off of you. You are nothing but a number to them. They will disrespect you if you do not want to pay. Make them beg for that money. They dont deserve your good side.
Respectfully.
Keila. I Rivera: Had my first surgery done yesterday
And what an amazing experience I had. I was very nervous. The nurses are very sweet they kept me company all the time before surgery and after they never left my side. If I needed anything they were always there. The surgery team was amazing they kept telling me jokes and helped me stay relaxed and calm. I’m so great full my first surgery was an amazing experience
Heidi Yrigoyen: Always quick efficient and clean seriously the only urgent care Ill go to. Always super helpful friendly and knowledgeable, I dont like any other urgent care as much as this one in orange county. Never a long wait either!
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