Keywords: family first dental

Family First Dental - Chula Vista (CA)

DDS, Dentist near Chula Vista
Address: 🏡 1893 1392 E Palomar St # 201, Chula Vista, CA 91913
Phone : +1 (619) 941-1820

Time Booking Available for Family First Dental

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJl8edXXdP2YARu9KsQtfNb7c
#California Book now
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  • Dr. Federico G. Drachenberg, DDS - Chula Vista
    enes askan: I booked an appointment at this dentists office for a cleaning, X-rays, and a general exam. I drove almost 40 minutes to get there, only to find out upon arrival that no doctor was available. This was not communicated to me beforehand. While the cleaning and X-rays were completed, I was informed afterward that I would need to schedule another appointment to discuss the results with the doctor. When I explained that I had traveled a long way and could not return easily, they simply apologized, but it was clear that my time was not valued. The lack of communication and respect for patients schedules was disappointing. After leaving the office, I decided I wouldn’t proceed with treatment due to this unprofessional and inconsiderate experience. I called to request a refund for the services I would not use, such as the X-rays. The front desk staff told me they would speak to the doctor and get back to me. Later that evening, the doctor called me directly. Instead of expressing understanding or offering a solution, the doctor argued with me for over 15 minutes about a $217 charge for the X-rays, which I felt was unreasonable since I wouldn’t be using them and didn’t even take the images with me. After a frustrating conversation, the $217 was eventually refunded, but the entire interaction felt unnecessarily contentious and unprofessional. This experience left a lasting impression—not in a good way. It’s not about the money; it’s about the lack of respect and professionalism. As a business in healthcare, empathy and patient care should be a priority, but that was not my experience here. Unfortunately, this office did not just lose me as a patient; they lost the trust of my friends and community as well. If you’re practicing in this field, professionalism and integrity should always come first. My advice: don’t focus on small amounts of money if you want to build a strong reputation.
    Southwest Dental - Chula Vista
    Southwest Dental
    Monique H: This has to be the worst customer service I have ever experienced in my LIFE !!! .....They make you wait a good two hours just to spend 15 with you . I got braces there they never changed my wire rack and I wouldnt get an appt every month it would be 6 months later , I WOULD NOT RECOMMEND this place even if they payed me !
    Dr. Carmen Denise Maroon Lopez DDS - Chula Vista
    Dr. Carmen Denise Maroon Lopez DDS
    Janie Haase: Nancy was a wonderful receptionist!! Assistant who took the x-rays, great and the dentist was very helpful. I feel comfortable and confident having dental work done there!!
    Melrose Dental Care - Chula Vista
    Melrose Dental Care
    Ian: Dr is straightforward with the pricing and what insurance covers. He also goes over the treatment plan in detail. Amazing dentist.
    Truong, Chau T DDS - Chula Vista
    Truong, Chau T DDS
    Tia Stacy: It had been a long time since I came in for a cleaning and Dr. Truong did such a nice, thorough job on my teeth! He finished fairly quickly and I was amazed with how clean they were when he finished. The staff here were friendly and efficient. Highly recommend this place!
    North Coast Dental Group: Dr. Fiona Tavakoli - Oceanside
    George Lucas: This place is a blessing... This place should be the model for treating patients super kind, patient, and fun atmosphere they really care here the dentist took the time to get to see my situation and didnt accept my surface level answers and knew there was more, long story short he cut me a huge break due to some personal circumstances. I am so grateful cannot rate this place high enough. All staff are stellar dont go anywhere before going here you wont regret it!
    Ginger Hansen DDS - Vista
    Ginger Hansen DDS
    Pilar Montoya: I experienced a dental emergency over the weekend, I called the office and followed the prompts to speak to Dr. Hansen. Upon her answering the phone (which was plus number 1) I felt a sense of caring on her part, her empathy and manner of speaking was a relief in itself. She advised on what I should do until I could be seen on Monday. She promised she would try to get me an appointment for Monday, not long I received a text message from her advising that she would see me Monday morning at 11am. I was relieved to say the least. Once at my appointment, the staff was so inviting and caring. The office is clean and quaint. Needless to say we have switched the family over to Dr. Hansen. Good caring dentist are far and few between. Awesome experience.
    Dr. Linh T. Phan, DDS - Oceanside
    Dr. Linh T. Phan, DDS
    Mich Ohara: Dr. Phans office is conveniently located within strip mall with Ralphs, Lowes and other restaurants. Im new to the area and needed some dental works. Im please with the level of her customer service as well her professional service. She took her time to explain and recommended best procedures. She provided several options, pro/con for each of the options. Dr. Phan also laid out the best treatment plan at the best cost/time effective ways. She made me feel trust and comfortable having her as my dental provider. Overall, Dr. Phan is one of the great DDSs in the area.
    Dayana N. Coffler DMD - Oceanside
    Dayana N. Coffler DMD
    Kathryn Hall: My husband and I both had dentist appointments last week and I cannot say enough good things about Dr. Coffler and her hygienist Rosanna. I have TERRIBLE medical and dental anxiety from past trauma and had a total of 4 panic attacks while getting my cleaning. They were both so kind and so understanding and truly made it a safe space for me. If you have dental anxiety or fears this is the best place to go. I will recommend Dr. Coffler to everyone and don’t think I will ever go to another dentist. Thank you to this whole office for being so kind to me.
    JD Dental Care - San Francisco
    JD Dental Care
    Michelle Cheng: Dr. Jin and his staff are highly professional, kind, and skilled. I have gotten my teeth cleaned here 3 times now. I get checked in quickly and out within 45 minutes. Dr. Jin is fun to talk to and he answers all my questions. Highly recommend!
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