Family Medicine: Palo Alto Center: Palo Alto Medical Foundation - Palo Alto Jennifer Lares: Worst customer service, got transferred three times. All for at the end a receptionist to not even use complete sentences. I asked for an appt as a new patient. I was askedDOB.. usually people say..." Hi my name is XYZ can I start with your DOB?"...No information afterwards towards call back in XYZ or try this other clinic, where is the compassion, empathy in the health field?
Ravenswood Family Health Center - East Palo Alto Seanna Soto: Unprofessional, inadequate care. Since starting with this clinic they have changed my care provider numerous times without consulting me. The current provider Fariba Mason has denied prescriptions and does not care for patients as she should. Worst communication, and they do not even bother to fight for medically necessary medication. Also they try to double bill the insurance.
Waverley Surgery Center - Palo Alto Sh Ng: I recently had an excellent experience at Waverley Surgery Center. Dr. Mein was not only highly professional but also incredibly caring, taking the time to address all my concerns. The staff was friendly and efficient, making the entire process smooth and comfortable. The facility itself was clean and well-organized, which added to my confidence in their services. I highly recommend Waverley Surgery Center for anyone in need of surgical care!
Yvonne Chow, M.D. - San Carlos Casey Lloyd: Unfortunately, my primary was so good at his job he got placed as head of his department. This means I can’t really book an appointment with any kind of timing with Dr. Kevin Chen, who was a perfect primary by the way.
Fortunately, I got to be assigned to Dr. Yvonne Chow, who is also excellent. She is personable, knowledgeable, listens, effectively and, is intuitive.
If she’ll take you as a patient, do not think twice just make the appointment.
