D&E Auto Repair - Chico (CA)

5 /5 Gregory Dornan: Very good customer service. They diagnosed problems and possible Future problems and also Bill was very kind And courteous To me and he loved my truck its a 91 toyota rock crawler . Also very Reasonable prices. I highly recommend them. I will definitely go back in the future It was the first time I had been there. Good , I took it when I did because because the Belts were all shot. Replaced them immediately, they also put Put new ngk Spark plugs and wires a new distributor on it And the old distributor Was being held together by j b weld I couldnt believe it. I lost my 1990 rock crawler in paradise during the campfire wildfire sucked it was built by me from 03 Jr yr of high school until 2018 was done right by my And my friends one time. So I bought a 91 with all the Same stuff my 90 had but the 91 the previous owner did not maintain it right like I do Im ocd about my trucks I always have them running in peak condition. Anyway yes go there they will text you what they did and recommend what needs immediate attention or what may need attention in thefuture. Very happy with the work they did.

5 /5 Barbara Matthews: Finding a new auto repair place you can trust when you relocate can be very nerve wracking. I checked reviews and got personal recommendations, but still a rapport must be developed between you and the shop. My Jeep was due for a big service which I knew would be expensive but vital for its longevity. I am very happy I found D&E. From my first phone conversation with Bill all the way through to picking up my car, their customer service was stellar. Both Bill and Brooke are friendly and knowledgeable. Bill answered my many questions patiently and thoroughly. The recommendations were spot on and honest. No high pressure upsell of stuff that isn’t needed like I experienced when I had a dealer service my Jeep. The final quote was what I expected from a licensed shop, more than an under the table backyard mechanic and less than the dealer. The work was completed on time and within quote. I drove off in my car impressed with the fact it handled like it did when I bought it. Even better, I did not find one single drip under the car the next day. I hope to not need their services for a long time but this will be where I return for future maintenance and repair. Highly recommend this shop!

5 /5 Arrianna Sweet: They were very helpful and pleasant to work with. They did a thorough inspection on my vehicle which made me feel confident that my car was in good hands. I went in for an oil change and gave me useful information for things to look out for to keep my car running smoothly and repairs that Ill need in the near future to talk care of before things become more expensive. Overall fantastic experience and will definitely be going back to them for all of my vehicle needs.

5 /5 Roni Gagnon: Brooke is delightful and offered excellent customer service, which is a rarity these days. And Cody was the mechanic who checked out my car for me. He was honest in his assessment, in that basically my car didnt have any glaring problems, but simply needs a few maintenance procedures that arent urgent. I dont remember the last time I went to a mechanic who didnt insist on a "necessary " repair. This will be my go to shop for all future mechanical issues.

5 /5 Shelly White: I cannot speak highly enough about D&E Auto. Bill worked so hard to get our car back on the road. They always make time for us. They are so transparent with what is going on with any of our repairs. They always take such great care of us. We will always come back for the geunuine people and the great care they take of us. Their prices are reasonable and they go out of their way to meet our budgets and our needs. We are so grateful to have found them about 5 or 6 years ago. We trust them with all of our vehicles.