Spencer Auto Repair Shop - Chico (CA)

5 /5 V D: Spencer Auto is the best. Integrity, honesty, reliability, respect… whatever you want to call it, they have it. John was completely transparent about my repair, the quote was spot on and the time in the shop was just what he said. Thank you.

5 /5 r p: I give Spencer Auto Repair Shop and easy 5 star rating. I took my car in yesterday 5/21/25. I wanted a second opinion. They were so polite and professional. Customer service is at the top of my list and they met the requirements. Thank you!

5 /5 Lynn Macey: Spencer Automotive is my go-to place all of my auto repair needs. They provide excellent service at a fair price. They explain what service is needed or quickly diagnose from a problem description. They provide excellent communication during the repairs.

5 /5 Cami Harris: Excellent! I’ve only had a smog check and oil change here so far but both times were great experiences so I’ll keep coming back. Friendly people. Clean and comfortable waiting room. They take the time to explain things to me which I appreciate and I feel like they are trustworthy. Appreciate the 7am appointments so that I can be at work by 8:30am (depending on the type of maintenance, obviously). Thanks again!

5 /5 Harufumi Nomura: I recently bought a used car and wanted to have the ATF (automatic transmission fluid) flushed or replaced. The team here was fantastic! They provided an accurate quote and completed the work quickly. They were professional yet friendly, clearly explaining what needed to be done and offering alternative solutions. What really impressed me was their honesty—they even suggested getting quotes from competitors and checked past and present known issues online to recommend the best possible solution. Their customer service is on another level. Having moved from the Bay Area, where I’ve experienced high labor costs and sloppy jobs, this has been the best service experience I’ve had in decades of owning used cars. Highly recommended!