2 /5 Luke Turner: Car overheated and shut off while driving to work, had it towed to C&M and they took it in. The next day I get a call saying its "fixed" and ready to pickup. I go in, pay $800 and change to for the replacement radiator. I go outside AND THE CAR WONT START.
Eventually a tech comes out, gets it started, and tells me I better hurry because it wont last long. Head gasket is blown... I had a coworker drive me the shop and drop me off. I had to call him to turn around and come get me again....
Im sorry, but calling and saying its "fixed and ready to pick up" and making sure I pay before finding out its not fixed is not a way to run a business. I ended up having to sell to pick n pull and have them pick it up at the shop for less than half I paid to "fix" it.
Ive spent thousands at C&M over the years keeping up on my family vehicles, but this whole situation left me pretty jaded. I gave 2 stars instead of 1 because they have done good work in the past.