Community Primary Care - Bullard - Clovis (CA)

1 /5 Katrina Jensen: Worst doctors office I have ever dealt with. They do not care about their patients and have no empathy when it comes to the elderly. My mother had a fall last week and was in a lot of pain. We had a video call with Dr. Jaskeerit Purewal and she asked my mother what her pain level was. She told her a 9. The Dr. ordered x-rays and we took my mother the next morning. My mother was in so much pain she could barely walk so we requested a wheelcahir. The x-ray tech was surprised there wasnt a "stat" order to get the results right away especially because it was Friday morning and it was going to be a 3 day weekend. My sister and I called the Drs office numerous times to ask that they put a rush on the results and the Dr refused. My mother was in very bad pain all weekend and even though the results came back Tuesday morning (4 days after the x-rays were done) we still were not able to get the results till the next day when we went in for an appointment. We called multiple times Tuesday and asked for the results and no one ever called us back. My mother is 82 years old and has previous back problems (that are on file with this Drs office) and walks with a walker. When we went into the office for the appointment they acted like they didnt care. The Dr. again stated that in her "professional opinion" it wasnt severe even though my mother had stated her pain level was at a 9. It was like she didnt even read her chart or look at her history. My mother ended up having a fracture and nothing else was done for her. She stated to my sister that we could get a 2nd opinion if needed. She did not offer anything for pain or a referral to orthopedics. In my opinion she caused her patient harm physically and mentally for not helping her as she should and she violated her code of ethics. Stay away from this practice. I would have given a 0 star rating if possible.

1 /5 Carla Flores: Dr Sharnjit Purewall refused to listen to a 1 page letter I wrote to explain my medical concerns. He refused to address it and said I had to make another appt. My daughter whom was present, a RN herself was appalled at the disrespect to a Patient.

5 /5 JOHN LIZZARD: Dr Purewall he is the best Dr I have ever had in the 11 years I ave been coming here. Very happy with him getting things done for my Wc case and always listens to my needs. Thank goodness for his staff also who are always on point and supportive.

5 /5 Lianne Phipps: So far I like Jaskeererit Purewal and the office. In the past I have had issues with getting referals correct for my insurance at a different primary care and so far this office has gotten all the referals right for my hmo insurance and they ask if I have my preferences too. The referals call me within a week or two ready to schedule my appointment and I dont have to wait for the 2 week mail I was used to at my other primary care. Going here has saved me alot of time and patience compared my prior experiences at other places.

1 /5 Rachel Leal: My 89 year old Mother complained of leg swelling, abdominal pain and fatigue. She was told that the swelling was due to heat, stomach pain was acid reflux. They fluctuated her medication each time she visited. My Mother became very confused, lost her ability to walk and was in severe pain. We had to take her to the emergency where she was diagnosed with fatty liver diseases (non-alcoholic psoriasis of the liver). We have been told that this was untreated and she has had it for years. She just recently had full panel labs and we were never told that her liver enzymes were high. This is the worst physicians office I have ever been in contact with and I have worked for health insurance for 25 years. They took years of her life from her not doing the job they took an oath for. Its all about herding patients in and out for the money. They have not heard the last from our family!