5 /5 Marlene Silva: My OBGYN referred us to Dr Jacobs at CPCMGM when our daughter was born. Dr Jacob’s has been nothing but wonderful, patient, caring and very informative in every single appointment we’ve been to. It is very easy to make an appointment over the phone. My baby had some spit up coming out of her nose one day which was alarming and getting medical advice over the phone was super easy and they were very nice. They ended up making an appointment to be seen the very next day. As first time parents, having a medical professional that is easily accessible and that is attentive and patient with us but most importantly good to our baby is the most important thing to us. My baby LOVES Dr Jacobs, she is always smiley and happy to see her. The people at the desk aren’t always nice. Sometimes their treatment to the patients is a little cold but I have never felt disrespected personally. I don’t mind it as long as the nurses medical assistants and the doctor treat my baby good. Usually they are pretty good with their schedule, sometimes we have to wait a few minutes past our appointment time to be seen but it’s always like that with doctors anyway. There was only one time that we waited for a little over an hour and the doctor apologized as they were behind schedule. While waiting to be seen, my baby was getting very unsettled as she was hungry and I needed to nurse her so I approached the front desk and asked if there was a space where I could nurse my daughter and they let us in to wait at an office where I was able feed my baby. I truly feel comfortable taking my baby here and it’s always so nice to see Dr Jacobs!
