Mark Gonzalez: I had to get a Covid test and the staff were extremely cold about it. Making me very uncomfortable and humiliated.They work in a medical profession. They should not treat the patient like that. they can’t handle their jobs don’t work in the medical profession And the desk clerk made it obvious what I was doing and moved back away from me making it obvious to everyone ( the Circumstances ). That should be private and they are Breaking the Hipaa laws. Pharmacy here the same way. Girl at counter tells me to wait outside very rudely in 105° temperatures and she’ll bring it to me. I was given no options. I stood outside for 15 minutes or more in 105° weather, no shade, feeling more sick than I already did and extremely humiliated. This was after I was told to go out there and pointed to the outside. I was told to go there to do these things and to wear a mask which I did. I already felt bad enough having to do so. They did these things in front of people making it obvious and said it to me with the voice that other people can hear. They always ask you about your prescriptions when other people can hear. That’s breaking HIPAA law. I I talked to
the pharmacist about this by phone because she didn’t want to get near me and she did not care and was very condescending and brought up my other medication’s Suggesting I was just having anxiety. Didn’t have any concern about what they were doing. You should not work in the medical profession. Extremely unprofessional and should be dealt with. Causing a sick patient to be sicker by putting them out and extreme heat and no shade. And taking their time about it. People were going in after me and leaving where their prescriptions while I’ll still waited. The girl that finally brought them to me the same one that was at the counter didn’t even look at me, just looked down, handed to me, walked away, and then had the cleaning lady wash the door and stuff while I stood there in disbelief. I’m embarrassed for you people that Call yourselves medical professionals. I’m embarrassed for you as a person.
I’ve had Kaiser for about eight years now and it’s just horrible. You can’t call the offices, you can’t speak to the doctor, you can’t call the pharmacy and it’s just very difficult to get appointments or to get anything. It’s very lacking. It’s like no concern for the patient or for what you’re paying for . It’s no concern for your health or well-being.
They are also frequently out of stock on medications. Management never calked me as requested.
As you can see, my message goes, unresponded to as well. these people need to be reported for breaking so many hippaa laws and treatment of sick people. I can only imagine how they treated people when they all began. feel so bad for them. This place is horrible and unprofessional and cruel.
Evelyn Munoz: As a new patient, I met Cynthia who took my vitals and weight and was most friendly and efficient. Upon meeting Dr. Marupuru, I was impressed by how competent, thorough, pleasant and caring she was. The lab orders were faxed promptly that day enabling me to schedule appointments in a timely way. All in all a very positive experience.
Rachel Freed: I’d read negative things on-line about ER services in Palm Springs but when I had a cat bite get infected the staff at the Eisenhower Urgent Care in Palm Springs took excellent care of me. I went in early on a Sunday morning and was seen in five minutes. Everyone was knowledgeable and professional and I was out the door - with a tetanus shot and a prescription for antibiotics and a pain reliever - within 30 minutes. I highly recommend this facility.
Lydia Smith: I love the staff of the Eisenhower Health Centers. I cant remember ever having an issue with anyone Ive dealt with. They are always very warm, friendly, kind, and professional! I am happy to utilize them as my health care team!
GQ Suave: They have my pregnant girl in pain came in @3pm on the bus, they checked us out @12am when the busses stopped running. They refused to give her a room in the hospital though she is still in pain after all the non-noxiousness shots they gave her during the appointment, and they still refuse her the room. Shes currently still in pain and sleeping in the "LOBBY" pregnant in pain till later on in the morning as I post this review.
Dennis Utterberg: I’ve been a patient of Dr. Gonzalez for about two years. My experience with both the doctor and the office staff has been superior to any other providers in the area. The doctor listens to me when I have concerns and will fully explain the pros and cons to all avenues of treatments. I really appreciate his approach. The office staff are very friendly, helpful and just generally want to help the patients with whatever they need!
Tisza Greene: Never worked with them. Do not know much about any of their services.
But the woman who I called to see what I can do about a newly diagnosed TBI, with psychiatric conditions. Was unwilling to listen, rude, sarcastic, and completely unhelpful.
Thank goodness I came to see the review to confirm. This is not a place to seek care.
Heidi: I always have a good experience here, the front desk staff and medical assistants are very nice. The medical assistants are always on their A game and very friendly and good at their job. The doctors here are very good they are doctors in training so I rarely see the same doctor when I go but I don’t mind. They always listen and make me feel heard. Awesome job everyone
