The Best 12 MEDICAL SERVICES near Palm Springs, CA (Part 3)

Kimi Strain They told me the fact that my menstrual flooding, I have been having 9-77 day periods every 4 days to 2 weeks, was "not that much" then they smiled and said oh this isnt very much blood and then 4 seconds later said, oh well its probably easier for you to be having this endometrial biopsy because of all this blood. Basically cant see blood and dont know what is normal. For your own safety, do not see these people.

RIA BOUTTIER DONT BOTHER. My whole pregnancy I felt rushed through every appointment. Towards the end I was told to come in every week for Non Stress Test, at which point they tried to charge me $195 each visit ($65 copay x3) so another $800 the last month of my pregnancy they said because I was also seeing a nurse and the Dr for these apts. (Wasn’t that the case every other appointment?) When I called my insurance to see if this was correct they told me no, I should only pay my regular copay, and I refused to pay the next time they asked me. I never heard anything from my insurance that I would owe anything extra for those visits. It seemed really shady like they were trying to make extra money off me. When I asked which Dr would be delivering my baby they said whoever was on duty, they didn’t ever tell me that none of the Drs from this practice actually deliver across the street at Desert Regional where I was sent for an induction. So imagine my surprise when I go do deliver my baby via (ended up emergency c section) with OBGYNs I’ve never seen before. The icing on the cake was when I asked to get some paperwork filled out so my sister could take FMLA leave to come help me with the baby 3 weeks after c-section when my husband had to go back to work. They said NO that I did not need help since I didn’t have complications. I emailed and called repeatedly to speak to whoever made this decision and was told they wouldn’t talk to me about it. I had to find another doctor to see me and sign saying I had a c-section which is an 8 week minimum recovery. To get my maternity leave papers signed I was told I would have to physically bring them in and pick them up AND pay $25 for the luxury of having them fill it out. I live an hour away and after much protesting was finally able to get them to accept an email copy of the forms. I still had to pay $25. The whole thing was so stressful dealing with postpartum, c section recovery, and a newborn I was in tears multiple times. Finally my 6 week postpartum appointment I waited 45 minutes with a newborn in the waiting room, then once I saw the Dr she looked at my scar for two seconds, asked if I had any issues and had me swab myself. Never said anything about returning to exercise or sex, no information on c section recovery past that point. Nothing. Everything I learned I looked up myself. AND that was when they split the office in half and the other half of the waiting room and exam rooms are now a foot and ankle clinic. If you have any other option go there. I did not have a good experience with them and I’m going to look for care elsewhere now.

Anthony Marshall The front desk girls and the Medical assistant (Melissa) were great! All greeted me with a smile. Melissa took my vitals and asked me questions about my symptoms and how long have I had them I explained that I just got over the cold a week in a half ago. Then I had got a sinus infection with a small cough, runny and stuffy nose, and a small sore throat. She asked about any headaches or fevers and Im like nope any pain and Im like nope. And she says ok let do your vitals and vitals came out great no fever nothing. Then the Dr came in shortly after he comes and sees me sitting on that bed with paper on it because thats where the patient usually sits. And I was like youre here to see me. Right off the bat I knew this doctor wasnt going to treat me for any of the symptoms Im having. He then begins to ask what are your symptoms and began explaing all my symptoms. Keep in mind Im not having any flu or covid like symptoms at all. He automatically assumed it was ok to test me for it. He didnt like in my throat or use the stesiscope to listen to my breathing he didnt feel around my glans if they were puffy nothing. He then proceeded to say so when has the symptoms worsen and I was like worsen i didnt say that my symptoms are not all that bad just regular sinus infection with a bit of a sore throat, small cough, and runny/stuffy nose thats. No pain and I was like I told you no pain no headaches no fevers. Hes like well Im treating you as covid and Im like Im telling you its not because wouldve have come sooner. Just test me for strep throat he says no Im testing you for covid and strep through because thats what it is. I then found out by the Pharmacy that I got pain medication not medication for my sinus infection. Never coming here again!!!!!!

Sasha Some of the best, empathic, experienced doctors/PA I’ve ever come across. The CMA/front desk are more so nonchalant/ doing their job plainly. But the doctors actually listen to you. Literally instead of going to my primary I come here. I’m planning to visit again because they know of all my ailments compared to my primary. Hopefully I can get a referral.

Virgo I wish we could choose negative stars or 0 star. If you love your family member please keep them out of this place. I remember taking my father for his appointment with this guy that calls himself a Dr and he is not only rude but has no patience, does not listen to his patient, laughs about the persons health state and is always in a rush. Switch to a good Dr.

Monica Castillo I am extremely grateful to have Dr. Ayoub as my physician. I appreciate how his persistence detected a health issue that could have lead to cancer. He immediately referred me out to the appropriate specialist and monitored my care with this issue for over a year. His diligence resulted in surgery within a few months versus over a year as recommended by another doctor. I have been his patient for many years. He is definitely a no nonsense person and I can see how that personality is not for everyone. Especially those patients that want to be nurtured and coddled. If you are seeking that, then its best you keep searching for another doctor. This doctor is definitely competent, firm, and loving in his unique way! Speaking of unique, he has the coolest office I have ever visited! Thank you Dr. Ayoub for your awesome care. Youre the best despite what these 1 star people say. Too sensitiveeeeeeee, get over it!!!

Alina I LOVE this hospital. I had my son here 7 years ago and just got out of surgery for gallbladder removal yesterday. The Nurse Ellen I think her name is? Shes from Ireland and shes the sweetest, most patient, gentle and understanding person. Shes so genuine and sweet, Im so glad she picked this field of work because we do need people like her working in these facilities. I was so comfortable and taken care of the entire time. Procedure was fast and thorough. I just wish the doctor gave me a little more information about my recovery and medicine for post-opp. But everything else went well. Everyone there was friendly and easy to talk to. Thank you all.

Djrandy Johnson Richard my pulmonary technician was very professional,kind and genuinely concerned for my well being. From the front desk to registration it was a great experience in a very challenging time in my life... Thanks Richard and staff at Desert Hospital .

Christian Office staff is extremely rude and unprofessional and act like your bothering them when you ask a question! Also refused to see my child as an emergency walk in when she had a rash... They told us go to the ER if we needed an emercency visit because they dont do walkins or emergencies... Plus they said the other doctor (Dr. Cohen) in the office wont see babies under the age of 18 months...

Vita Lusty He tried to diagnose my baby as jaundice on her 2nd day of life. He said she was turning yellow. I didnt see any yellow. He said she had to go on formula. We were breastfeeding just great and we dont eat dairy, so I wanted to avoid formula. Then I was told 75% of babies born at Hi-Desert have jaundice. That seems like over-diagnosis to me. I asked to see the bilirubin chart. She was not in a crisis area. He refused to talk to me about the chart or findings. I left against medical advice and saw his partner, Dr. Cohen, in the next few days. He said there was no evidence of jaundice.

Betty Bennett Lets see if this get posted? On Aug 14, 2018 at 1030am my Husband had a appointment with Dr. Shermen. He was not only unprofessional , but extremely Rude. And wanted to change my husbands heart medication without even reviewing his past medical history from his former ep cardiologist. He wrote a post and sure enough, it was never posted. I feel if this doctor did not want to see my husband for a consult, he should have said so and we would not of wasted either of our time. I have notified my husbands HMO and our family attorney concerning this matter. Lets see if this gets posted.

Suki Chelner I want to hit no star but dont have that option. Office personnel are rude and often slam the phone down in mid-confersation. This has happened numerous to not only myself but others. The person is a female who wont give out her name. Dr. Sherman was a bigger disappointment. I am very ill and this Doctor never relayed any serious test results nor returned calls. He missed serious heart problems and never even requested tests taken at the Emergency centers I was rushed to. I hear he is leaving and pray he is retiring. I cannot say or warn anyone considering seeing him or using his practice. He may be relocating to Lancaster but from this review I will be contacting lawyers. He should have his license removed....long ago. I am seriously compromised due to his lack of checking my tests or even responding to emergency calls. I have never had to write such a serious report....I can only tell anyone with an appointment to cancel it at once!!!

Alan Eckert Total Restore for Leaky Gut works. I take 4 a day and it works better than 3 a day I think. My gut feels much better.

Dan Watkins The shipper they use is incompetent. They cannot track my package and claim they sent it to the wrong warehouse. It is now 5 days LATER than they originally proposed. No wonder they spend $$$ on YouTube ads to constantly try and sucker in more people into their products.

Heidi I always have a good experience here, the front desk staff and medical assistants are very nice. The medical assistants are always on their A game and very friendly and good at their job. The doctors here are very good they are doctors in training so I rarely see the same doctor when I go but I don’t mind. They always listen and make me feel heard. Awesome job everyone

Dad Hats If this is your PCP set by your insurance, do yourself a favor and try to switch to a new one. VERY difficult to get a hold of them. You have to call them over and over again. Their voicemails say they will return your call if you leave a voicemail, but they never call back. Avoid at all costs.

Tisza Greene Never worked with them. Do not know much about any of their services. But the woman who I called to see what I can do about a newly diagnosed TBI, with psychiatric conditions. Was unwilling to listen, rude, sarcastic, and completely unhelpful. Thank goodness I came to see the review to confirm. This is not a place to seek care.

Kazandra Munguia Joanna is the receptionist I talked to I was trying to schedule an appointment for my son. She was very rude and gave me very little information on the next steps to get on schedule as a payed worker she should facilitate the scheduling process and be available to answer easy questions from new patients. Horrible service.

Andrew Trofka THE WORSE OFFICE STAFF EVER! I have a referral from my insurance company and Ive been trying all day to have my phone call answered. All it does is ring and ring. When someone did answer she was extremely rude and unprofessional. She said they would call me once they received the referral, and, when asked how long that would take, she said 5 to 7 business days! I called my insurance company and they said that referrals are sent electronically and shouldnt take that long. Institute of Clinical Orthopedics and Neuroscience NEEDS TO WAKE UP and realize first impressions are everything. I contacted my insurance company to get a different referral to a better Orthopedics doctor.

Desiree Anderson My mother is receiving care from this office. Or should I say lack of care. It’s impossible to get through to her doctor and the staff is rude & incompetent. The most recent problem is she was denied anxiety meds for an MRI. No reason. The staff in that area of the hospital were shocked she wasn’t given anything. She is now suffering from side effects that could have been prevented. Again, no response from the office. She is hurting and is terrified, but they refuse to help her. Please don’t come here. Find another neurologist or you will live a nightmare. Update: My 65 year old mother, previously in great health, has rapidly gone downhill. She has extreme tinunitist now, ears are blocked, vertigo that keeps her in bed half the time & horrible panic attacks. The nurse practitioner recently told her that there’s nothing they can do to help. She’s simply old. I am horrified. Due to her being a veterans wife, she has limited options on who she can see. We’re trying to find her affordable treatment elsewhere.

Karen Childress I can’t believe these people are in the behavioral health business! They called to tell me my therapist is no longer available 4 days before our appointment. I’ve seen this therapist for 8 months. No closure, no concern about me , just abruptly said she’s no longer with Desert Oasis and we will be out sourcing your care. Really this is what I pay for. Then I am placed with a therapist who doesn’t read my chart or notes and drones on about all of her experience, I’m assuming that if you’re my new therapist with Desert Oasis your qualified. She then proceeds to ask me about how my dad died ( old age) but wants to know how???? He was 90 , if I needed to talk about him I would. NO WHERE in the notes would be anything concerning my father. Again what is happening, why am I wasting my time with this woman…the lack of professionalism and organization is astonishing. I’m changing my insurance, of course, if I can . Meanwhile while I’m on hold their advertising QAULITY care, really????

Karen Childress I can’t believe these people are in the behavioral health business! They called to tell me my therapist is no longer available 4 days before our appointment. I’ve seen this therapist for 8 months. No closure, no concern about me , just abruptly said she’s no longer with Desert Oasis and we will be out sourcing your care. Really this is what I pay for. Then I am placed with a therapist who doesn’t read my chart or notes and drones on about all of her experience, I’m assuming that if you’re my new therapist with Desert Oasis your qualified. She then proceeds to ask me about how my dad died ( old age) but wants to know how???? He was 90 , if I needed to talk about him I would. NO WHERE in the notes would be anything concerning my father. Again what is happening, why am I wasting my time with this woman…the lack of professionalism and organization is astonishing. I’m changing my insurance, of course, if I can . Meanwhile while I’m on hold their advertising QAULITY care, really????

rhylla pease Customer service for their billing department is absolutely horrible

Brien Miller Couldt figure out how to bill my secondary despite having all the info, so just sent to collection!