Beacon Auto Care - San Mateo (CA)

5 /5 Joshua Zorn: They communicate extremely well about what your car needs & how much it will cost. During the initial estimate request, they asked clarifying questions to make sure the items actually needed to get done. Then, when I mentioned my car was loosing a quart of oil a month, they said they would inspect it. After sending me pictures of a leaking oil pan, they sent me a reasonable estimate to replace it. I think I have found my go-to auto shop!

5 /5 ONE Eleven: It’s tough to find a mechanic you truly trust, someone who’s not just skilled, but also honest, kind, and affordable. After trying several shops around the Bay Area, I feel so lucky to have found Moe’s. Moe works on German cars and even owned a Mercedes like mine, so I knew my car was in good hands. For the first time, I felt totally comfortable leaving it overnight. That kind of trust is rare, and I’m really grateful I found it here. Moe quoted me a fraction of what other shops were charging, and still went above and beyond. He actually did the job twice, yet he never tried to upsell or overcharge. Instead, he gave me honest advice and even shared tips on how to save money in the future. You can tell he genuinely cares about his customers and the cars he work on. He’s professional, knowledgeable, passionate, and takes real pride in his work. I’m now a loyal customer and won’t take my car to anyone else in the Bay. Thank you so much, Moe!

1 /5 Nick Maggio: Went in to have my wheel bearings replaced and ended up being told not only were the rear wheel bearing bad, but my brake pads and rotors were so heavily rusted they also needed to be replaced. Was also told that my wheel studs had to be cut due to the rust in order to access the brakes and bearings. I used to live on the coast, so Im no stranger to rust, but the level of rust they described didnt seem right. I ended up having photos sent to me so I could get a second opinion due to the cost of all of these repairs, and was told that the brakes and rotors, while a bit rusty, were fine--it was surface rust that did not pose any safety risk. Ended up getting just the wheel bearings after some back and forth. Well, a week later my ABS, hill assist, and vehicle dynamic control lights all came on while driving to work and the traction control became disabled. Took it in to another mechanic who told me that the ABS sensor was cut by the shield on the right rear wheel bearing, which caused the lights and the traction control to be lost. I was told this could only have been caused by improper installation of the wheel bearing. Had to get a new bearing and a new ABS sensor installed, which ended up being another $800 after paying this shop $1500. The reviews of this shop are so high and so its very strange to me that I had such a polarizing experience. I dont relish leaving a bad review, but I feel like I have to at least share my experience after all of this happened. The rust could be a difference of opinion, so you can decide whether to call it an upsell or call it friendly concern, but the quality of work was definitely poor and led to more money spent on getting it done right. Real shame.

5 /5 ibrahim hadid: Got my BMW fully tuned up by them with good oil change and key fob battery fixed, also got the doors rekeyed because they weren’t opening. Happy with the services and the prices!

5 /5 Virgy Virgy: Oil Change Service/ tires/ Repaint: Pretty convenient and very fast service! Good Price compare to other auto care that I’ve been to in San Mateo! Also, this is our main auto care and it’s been 2 years now. They fixed everything and even the side of our car that got hit during an accident that I was involved in. Pretty good price too. See you next time! Thank you, Beacon Auto Care.