5 /5 Optometric Center Almaden Family (AFOC): I took my parents to see Dr. Jim Chen. My parents both have implants from abroad and they are elderly and have issues eating. I emailed and texted his office and his receptionist was so kind and patient as she knew I was worried and needed help. They alway replied right away which took the stress of. They answered all my questions with great details and were very transparent with their charges. It really put a peace of mind on my parents as they are retired. We are so thankful that we got an appointment right away. It was a very nice office and the front desk receptionists were very kind at check in. We were quickly brought into the exam and met Dr. Chen. Dr. Chen is so kind, professional and thorough with my parents exam entire time we were there. My mom said she never had a dentist who talked to her like how Dr. Chen talked to her that made her and her mouth feel comfortable every moment at the dentist visit. She is 72 so she has seen many dentists in her life! Dr. Chen explained to us every step of the way to allow us to understand my moms problems and fixed them right away on the same day! My dad shared with Dr. Chen what bothered him and Dr. Chen took my dad in and we are just so incredibly grateful for him and his team. My parents and I feel so lucky that we found Dr. Chen as you can tell that he cares about his staff and patients greatly by the way he talks. Thank you Dr. Chen!
