UC Davis Department of Physical Medicine and Rehabilitation - Sacramento Mikhaila Redovian: I never even got in to see a physical therapist because their intake process is so poorly managed. My PCP sent a referral three separate times to this office, and each time I had to follow up just to be told, rudely, that they had no record of a referral, that there was no email to send a referral to or other workaround, and that my PCP office needed to just call them to get the referral faxed while on the phone with them. Reception was rude and unhelpful, and losing three separate referrals is unacceptable.
