1 /5 Mars Torres: Truly so disappointed with the quality of service and my experience. I paid for a manicure and pedicure, both deluxe packages thinking that I would have a good experience based on all the positive reviews. I was very excited but came out of the experience so disappointed with the service and the staff. I went with my mom who was visiting and we received very clearly differential treatment compared to the other clientele present in the moment and it was overall very off putting. The total time spent in the salon was over 3 hours and I noticed other guests receiving water and toe spacers, as well as flip-flops after their pedicure, while neither my mom nor I received (nor were offered) any water, flip flops, or toe spacers. They had my mother walking barefoot in the salon after receiving her pedicure and didnt even offer her temporary flip flops as is customary for all clientele. That is absolutely ridiculous and unacceptable--how in the world would they forget to do that when a separate client at the same time received them? Additionally, the other client got the toe spacers as is customary during their pedicure, and instead of using them for my pedicure, they literally cut a piece of tissue in half to use as spacers instead of the actual toe spacers. Another red flag. After that they started on my manicure, and the person doing my manicure cut my cuticles on two separate occasions, drawing blood on one of the occasions, and chalked it up to--and I quote--"not cutting me" but rather "pulling my skin." Is that not the same thing? You made the mistake twice and on the second time you cut me deep enough that you drew blood. Overall extremely disappointed and will not be returning. I will be letting my friends know to avoid this place as as well. Over three hours spent and $240 later for such a poor experience. And a couple days later my nails and fingers look awful. Ive attached pictures below, and Ive never seen my fingers look so terrible after a manicure and pedicure. The cuticles and skin around my nails look so broken and dry despite applying lotion regularly since this experience. I do not recommend coming here.