Black Oak Casino Resort - Tuolumne (CA)

5 /5 Lori Smith: We completely enjoyed our stay at the Black Oak Casino! We really enjoyed the family theme entertainment with a large swimming pool, water park, arcade and bowling alley. My grandkids had so much fun playing in the water park! We found the room spacious and clean and the beds very comfortable. Having a gas station and car wash on site was an added bonus. Casino staff were very helpful and friendly and the free valet service was a nice perk too! Will go back!

4 /5 Jennifer Prins: As for playing slots or tables- win some you lose some. Overall decent Id say, except the locals usually get ripped off and the jackpots and promotions go to out of towers always. Hotel is nice, staff is great. Super happy they have kid quest now, the prices are amazing, and it makes date night easier. Bowling is cool, half price days are even better, and having the charlie there for pizza etc works out perfect. It really is a fun for all place. We go pretty often, so things have gone wrong occasionally, Ive been satisfied with how any problem was handled, usually fast and easy too. Definitely really like black oak casino and everything it has to offer.

3 /5 Danielle Cantrell: I want to give this place five stars because the hotel is genuinely nice, the water park rules, and there’s nice food options. However, the entire hotel reeks of cigarette smoke. I knew it would be smoky in the casino but was shocked by how bad it was in the rooms and throughout the entire hotel. I passed a very hard night puffing on my inhaler, with towels stuffed on the floor under the door and my windows open. I was also fretting about the impact of the second hand smoke on my two year old. I’m actually so deeply sad about the situation because we were so excited about the water play area opening up close to my in laws and had big plans to be regulars. They have to do something about the ventilation. It’s straight up not a safe situation for small children to be staying there, or anyone with allergies or asthma.

4 /5 Kristie Glass: Really enjoyed the casino area not being too smokey and that there was a non smoking section also. And WOW -soda water and coffee stations all around, how great is that for those that dont want an alcoholic beverage while playing! The fun center downstairs isnt just for kids either-great way for adults to feel like a kid again. And the adult swim time was perfect! Pool was just right and the spa big enough yo not feel crowded by us adults who wanted to enjoy the quiet time

2 /5 Rebecca McCallon Realtor: My husband and I took our daughter and grandchild up to play for a couple of days. I called the day prior and asked about early check in. I was told there was no guarantee but to definitely come and check in as soon as we got there. Lady on the phone was very nice and explained that they would let the Cleaning staff know in that room would get done as soon as possible. when we got there, we checked in and the room was not available, but we were told we would get a call as soon as the room becomes available. We waited a couple hours by the pool with all of our belongings because we had already turned our vehicle over to valet. It was very hot. We had no way to change our clothes because we came from cold weather and there was no shade to sit under. We went to the front desk to check on our room since it had been a couple hours and they said it wasn’t ready yet. I went back to the pool to let the best of the family know the room wasn’t ready yet, but I also went down the hall to go check to see because it now was a good 3 1/2 hours since we had checked in. I seen the Cleaning Lady Finishing up room and so I went back out to the pool and told them it should be any time now. We waited another hour and still have not gotten a call. I went back in the hall, and the cleaning ladies were all gone. All the rooms had been cleaned. I went out and told my husband he needed to go to the front desk and find out what’s going on. He went up and asked if the rooms were ready. They finally gave my husband a room key and we were able to get in our room and it was 5 o’clock by this time. And check in is 4 o’clock. This resort has short staff throughout. So due to this, you have to try to be as patient as you can with the staff, but at the same time they are rude.