3 /5 Rich Balter: Our recent stay at Twin Pines Casino & Hotel left us with mixed impressions. On the surface, it carries a five-star price tag, but the accommodations felt more in line with a three-star experience.
Check-In & Staff
The highlight of our stay began right at check-in. We were greeted by a smiling face, and the warm, friendly conversation immediately set a positive tone. Throughout our visit, the staff—especially housekeeping—remained a strong point. They were approachable, helpful, and quick to take care of any requests we had.
Room & Accommodations
Unfortunately, the room itself was underwhelming. While clean, the furnishings and décor clearly need attention. Multiple tears in the wallpaper and an overall “tired” look left the space feeling dated and not reflective of the rates being charged. It’s not that the room was unlivable, but it certainly lacked the polish and freshness one would expect for the price.
Dining
The single on-site restaurant was a pleasant surprise. The food was very good, portions generous, and pricing quite fair compared to typical hotel dining. In fact, dining here was one of the high points of the stay.
Casino & Activities
As someone who isn’t a big gambler, I’d describe my casino impressions as neutral. My wife was disappointed that roulette wasn’t offered, as that’s her game of choice. More significantly, if you’re not into gambling, there is almost nothing else to do on the property. With the hotel located essentially in the middle of nowhere, the lack of alternative activities or entertainment becomes very noticeable. Even a few additional amenities—such as a spa, fitness center, or planned activities—would go a long way.
Value & Overall Impression
The biggest drawback is value for money. We were required to book a three-night stay at what was advertised as a special wedding guest rate, yet even this “deal” felt far too high for what was actually provided. It’s hard to shake the impression that Twin Pines relies on being the “only game in town” to justify their pricing.
Final Thoughts
While we appreciated the excellent staff service and enjoyed the restaurant, the accommodations simply didn’t live up to expectations. For the rates charged, guests should receive rooms and amenities that feel modern, comfortable, and well cared for. Unless you are primarily visiting for the casino, you may find yourself disappointed by the lack of value and limited options for non-gamblers.
