Gaby Alvarado Terrible customer service. Ladies at the desk have a serious attitude problem. The overall dignity system is completely antiquated. I called to request an itemized statement. They needed to mail (yes mail) a form to be filled out and then mailed back. Nothing can be done by email. Requested form never arrived nor was there any reference of the request. Requested a 2nd time and nothing. Absolutely no solutions other than the automated answers they need to give. Most horrible health system I’ve ever been with. Wouldn’t return if you paid me
1 /5
Trish Haerens I have severe chronic pain, and I used to be on MAP. So I had no choice but to go to this doctor, and they did the wrong test when they were drug testing me, so it came back negative. Then they kept saying that I was selling my medication, that I was lying, and that I was a drug addict. I didnt know anything about tests at the time, so I didnt know why the test was wrong. But the way these people treated me over it was enough that I could have sued them. Also, I went on vacation at one point to Michigan, and I needed my mental health medication filled early. I told them that I was going to be on a trip and that I would need my medication early, and before I could even tell them that I only wanted my mental health medication early, they said no, we will not fill your controlled substance early. But thats not even what I wanted.... And the way he said it really hurt me a lot, he was condescending, and rude. I dont remember that doctors name, but the other doctor was Dr helm. And she was the one that was accusing me of selling my medication and being on meth. Even though I have never once been on meth. Please do not go to this doctor at all costs.
1 /5