Kelsey Waters Absolutely horrible attention to detail. My car had front end damage from a tire tread hitting it on the freeway. Bumper cover was shattered, fender had a paint flaking off, and inner fender was destroyed. After the initial repair, the bumper fit terribly, the paint flaking on the fender was still there, and the seal that was between the bumper and hood was missing. I pointed this out to them and they assured me that it would be fixed.
Upon picking up the second time, the bumper fit had improved, but the seal was still missing and the fender was installed with the paint still wet (or if painted in place, the bumper was installed with fender still wet), which caused the paint on the lower edge to smudge and smear upon contact with the reflector in the bumper cover.
I called and left a voicemail upon pickup (after hours), letting them know that they still had not addressed the issues, and that they wont be seeing me again. Will be taking to another shop to complete the work.
1 /5
Zaki 2 Dunya Did very little to work with my insurance to schedule the repairs and the back and forth went on for months. The finalized it after my insurance had to send lengthy emails. Repairs had to be scheduled four months after approval. They said the repair for a quarter panel would take a few weeks and they keep pushing back the estimated due date and are not consistent with updates whatsoever. Havent had my car for over a month now. My roommate has had a similar experience. Only reason I chose them was because they were close by. I feel bad for any students or working class people that choose them and expect good service. Will never recommend or use them again. Very disappointed.
1 /5
Lionel Holman My girlfriend took her vehicle to this repair shop as recommended by AAA. She was very happy with the service. They kept her updated by text messages and their webpage so she knew the status at all times. They did a simple repair to her driver door that was ;damaged by a hit and run. She got her car back within 3 days of leaving it at the shop. She thinks the repair looks great.
5 /5