Zales - Glendale (CA)

5 /5 Nathalie: I called in before I came by to see if Zales had the type of ring I was looking for. From the moment I spoke to Ethan, his willingness to help came straight through the phone. I dropped by shortly after and WOW, was this the most helpful diamond ring shopping experience! Ethan was super patient with me even though I had so many specific questions, and his attitude was really positive the entire time. Thank you Ethan, you’re the best!

5 /5 Adriana Venegas: Elisha and Ana over exceeded my expectations. Both were very professional and work together to ensure that all my diamonds were properly secured under my life time warranty. ( I had changed my phone number couple of times after purchase and couldn’t remember my old number to access the warranty.) Best customer service!

5 /5 Daniel J: Had a great experience shopping at Zales glendale galleria thanks to Jacob. He was incredibly patient, communicative, and genuinely helpful throughout the entire process. He took the time to answer all my questions and made sure I felt confident with my purchase. It’s rare to find someone so attentive and easy to work with—Jacob made the experience smooth and stress-free. Highly recommend asking for him if you’re visiting the store!

5 /5 Chriselle Almeida: Elisha and Jacob went above and beyond to help make my experience wonderful even I bought an anniversary band to go with my engagement and wedding band. The new ring needed to be resized and the older rings I had needed to be cleaned, and they assisted me with all my needs very patiently and professionally. Thank you!

5 /5 Ricky: Karine, thank you so much for helping me find the perfect engagement ring. I couldnt be happier with how it turned out! You were incredibly respectful, helpful, and kind throughout the entire process. I truly appreciated your patience and guidance—especially with such an important purchase. You made the experience stress-free and enjoyable, and your professionalism really stood out. Highly recommend Karine to anyone looking for quality service and genuine care. Thank you again!