Beauti USA place

Keywords: establishment,jewelry_store,point_of_interest,store

Lovisa - Santa Rosa (CA)

Address: 🏡 1071 Santa Rosa Plaza, Santa Rosa, CA 95401

Phone : +1 (778) 314-1184

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJj2mjbdFHhIARZsPz9iMb9UM

Where is Lovisa 🏡?
1071 Santa Rosa Plaza, Santa Rosa, CA 95401
What is the phone number Lovisa 📱?
(778) 314-1184
What Clients Are Saying about Lovisa (on GG)

1 /5 Chloe Bells: Super cute jewelry and nice staff but way too expensive for costume jewelry. The rings I got are super cute and said on the packaging that they were silver but it immediately turned my fingers green and began to rust. I wouldnt recommend this store.

5 /5 Jesse Wilde: Customer service was excellent! They helped me pick out the perfect gift. Very attentive staff, store was very clean and presentable.

1 /5 Lynn S Mcmullin: Has no phone number listed on their website or anywhere on the internet. Needed to ask a question after ear piercing but cant contact them. Havevto go to the physical store for any help. Not good at all. The ear piercing part was amazing though. Great customer service but only in the store
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJj2mjbdFHhIARZsPz9iMb9UM

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Tiffany Pugh: Love it here! Great, reasonable prices for their quality jewelry. My 9-year-old daughter loves hanging out in here and they treat her like a person. Go figure! The prices are so fair, that I can buy pieces for the youngster without breaking the bank or losing my mind if she loses them. Super cute gift wrapping available.

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_: I normally hesitate to leave negative reviews, but I feel my recent experience has left me no other choice. I brought in a few grams of 14k scrap to get a ballpark offer. Thats all. Simple and plain. The extremely unprofessional and unpleasant, and honestly very unhelpful woman held her hand out and dumped what i handed her on the counter, and within seconds, she determined that pieces that I personally tested with acid, and were marked, were not gold. I asked her if she could please test them further as i was sure they were gold. She denied my request by saying "Im not here to teach you", and offered me $100 for what was well over 3 grams of 14k. And Im not exaggerating, she interrupted me mid-sentence to help a couple behind me because they were a "sale" meaning their time was more important than mine because i was not purchasing anything. I waited, politely, for the couple to be helped, and then i asked her how much she paid per gram. Which i guess is an absurd question to ask apparently. She said she pays "by the piece" meaning she rips people off by low balling the shit out of them and then tells them thy wont find better offers anywhere else. I was so offended, i couldnt believe what was happening. Anyway, long story short, DO NOT sell your jewelry here. You will find better offers, and kinder people literally ANYWHERE else. Also, i feel i should note that a friend of mine had purchased a pendant from this business that was marked 24k, and it turned out to be plated. She paid over $500 and they refused to resolve the situation. Nothing but lazy crooks. They should honestly be investigated.

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Lisa Sigler: I found Jennifer on Instagram and fell in love with her designs. I decided to have her repurpose my 38 year old wedding ring set. We worked on designs long distance. I sent her my old jewelry and she sent me back the most gorgeous, modern rings. The packaging she sent them in was stunning. I am madly in love with my new rings which hold sentimental value as well. Jennifer is delightful to work with and an amazing creative force of nature. Her artistry is so unique.

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Veronica Harold: My daughter got her ears pierced last year for her birthday. Everyone who works there is amazing and so helpful. She has sensitive skin so had a couple issues and they were always welcoming and willing to help her in every way possible and gave her great advice. We recently went back in to get help changing out a pair of earrings and they did it right away and were very cool about helping her out once again. This is where anyone should go for piercings.

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Chili Dimock: Always taking care of customers and making sure they can help out as much as possible when selling to them.

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Leniii: I always go to this store and the employees are super nice and the customer service is amazing. But I recently went with my friend to icing , I am hispanic and she’s African American. As soon as we walked in the store this one cashier she’s a white older lady who has her hair dyed dark red and has tattoos on her arm, she gave us a dirty look and didn’t greet us. We felt unwelcome and stereotyped . As we were trying to shop she followed us and kept eyeing us , when she got a line she told another employee to follow us and stood so close to us . We were not stealing we were just trying to shop. It makes me mad when they assume you’re going to steal without proof.