Pandora Jewelry - Santa Rosa (CA)

5 /5 Tiffany Pugh: Love it here! Great, reasonable prices for their quality jewelry. My 9-year-old daughter loves hanging out in here and they treat her like a person. Go figure! The prices are so fair, that I can buy pieces for the youngster without breaking the bank or losing my mind if she loses them. Super cute gift wrapping available.

1 /5 Jessica Gonzalez: Extremely rude sales associates. I went in to ASK if I could exchange a ring for a smaller size without having the receipt. Another salesperson whom I was not even speaking to marched over with attitude to tell me without a receipt there was NOTHING they could do for me. She ranted on about how I should know the policy because it was told to me when I purchased the ring. She spoke on behalf of someone else guaranteeing that person told me the policy when actually, they did not. I called the store manager & got “sorry hope next time is a better experience” There won’t be a next time. I’m taking my money somewhere else.

1 /5 Emma Yeoman: Pink hair worker was very rude didn’t even greet me and my friend but two minutes after a couple walked in and she rushed over to greet and help them. I had a problem with my ring which I bought last September and obviously didn’t have a receipt for because it was so long ago and she said she couldn’t help me but then could replace it for $30 when their policy says they will replace it up to a year. She was very rude and rolled her eyes.

5 /5 Shaeporria: Went into the Santa rosa plaza Pandora to get my niece a birthday gift (charm bracelet with charms) Rachel and all of the ladies in the store where extremely friendly , smiling and greeted me right away! Rachel was the sales lady who happily helped me put together a charm bracelet that was a absolutely memorable/sentimental gift to give that she can always add her favorite charms to or be gifted more charms! my fiancé and I We’re very happy that our niece LOVED the bracelet birthday gift that Rachel helped me put together for her by patiently and so professionally showing me different options of so many beautiful charms she had recommended while not pushing or rushing me to make a choice. (Which I bought all of the ones she helped me piece together for the bracelet) also , Rachel was absolutely right about the sizing of the bracelet & recommending that I buy a charm clamp to keep them from falling off and although my niece wasn’t there when it was purchased... it was PERFECT! She went above and beyond while anticipating my needs! Amazing employees and location! Will be coming back to shop here again real soon✨