LA Fitness - Long Beach (CA)

1 /5 Eli: I just moved to the area and wanted to see if this would be my new gym. I signed up online for a 3 day guest pass. I go and they wont let me in saying there was an issue with my number already on file with a picture of someone completely different. The GM refused to honor the guest pass and thus lost a customer. Worst customer service Ive ever experienced

3 /5 Del Angel Services: Its so very loud! They just increased the volume on the radio about the last month or so. When asked to turn it down they said thats what corporate wants. Most people, probably 85%, have their own earphones so why do they need the music blasting?

1 /5 fady shenouda: UPDATE: Besides having the same old equipment I reviewed multiple years ago, now THEY DO NOT ALLOW you to have your GYM BAG with you during workout. It’s not like this branch was popular to begin with and they’re trying to reduce the amount of people coming… Friendly staff (the only positive). However, the machines are really old and they always break and remain out of service for a while, it doesn’t seem like the owners care about the place anymore since there are many old machines that never get replaced.

2 /5 Yara Mejia: The staff is nice but they’re lazy. I’ve been going for about 5 months and not once have the dumbbells been placed in the correct spots. People don’t have gym etiquette to place them where they go but the staff should fix them. I can never find the weights I need. Steam room also hasn’t worked for months. Really considering canceling my membership and going elsewhere.

3 /5 Natali Mendez: The staff is very professional and the exercise machines/ equipment is always working, however the steam room is not working for more than three months already. I have requested a date to be available but I have not had a response. I hope this issue is resolve soon.