LA Fitness - Long Beach (CA)

1 /5 Rick F: Update : Sauna finally fixed with new timer, took years but it works better than what they had. Now if they can just bring back the paper towels. They expect for you to clean the equipment with your towel. They never have wipes available and the ones they use dry out needing to use more than they would line you to use. Come on Esporta do better, be better than the other gyms! Need to do better with service, sauna doesn’t seem to work and the staff at the front desk are clueless. Using cheap wipes that dry out quickly isn’t the beet idea to try and clean the machines before and after use. Service has been on a downward spiral for quite sometime now. Update still sauna issues they can’t seem to get things rolling at this gym. Hoping that upper management actually reads the reviews at this point it seems that the service reflects upon the managers ability to lead which is at this point unacceptable! 12/27/22 Will the new year be any different?

3 /5 Julie Aguilera: The staff is not friendly at all. Especially at the front desk, they never smile and talk low you cant hear what they are saying. One thing that annoys me is the gym being cleaned around a machine im using. I feel like this should be done after hours.

1 /5 Fry: Kicked out of gym because I noticed a gym doing bench(keeping bar too far above head and neck, and not over the chest) came over and told the man about it and how it’s a little easier and better for form. Got kicked out and told I need to pay trainer fee’s or my membership is getting terminated.

2 /5 S W: The gym is a standard gym to work out in, however, Ive noticed and or had less than helpful experiences. The locker rooms are average in cleanliness. The restrooms, for the past I want to say 4 weeks, has had issues with maintaining toilet paper, seat covers, and paper towels. Every week, stalls will be without toilet paper and or seat covers for up to 3 days. Ive seen cleaning staff, with toilet paper on their cart, use the restroom and then leave without refilling the stalls necessities. Same for paper towels. The gym removes equipment that people actually use. There were tires in the gym. Then one day, they were gone. Ive seen, on 3 separate occasions, termites in or near the aerobics room. There are missing barbels. Staff approached me to tell me I couldnt have my backpack with me on the gym floor, which was directly underneath me at the bench press. Not in anyones way, not taking up any extra space. Not a fire hazard. I didnt argue about the rule, but since I had them there, thought it would be a good idea to bring up the missing barbells because i normally go in, workout, and leave, so i always forget to bring it up. I tried to bring up to staff, who interrupted me mid sentence to tell me they already spoke to him about it, and pointed to a man with a nearly empty gym bag, because of the new policy where gym members are required to leave their items in the locker room or only have a drawstring bag. When they finally stopped talking, I told them, that I was trying to inform them about missing barbells. Their response was that "oh wow, no one else has complained about that". So apparently, for my concerns to be valid, I have to have had other people say something. Weird. They could CLEARLY see that 2 barbells were missing from 2 benches. I pointed to the bench and decline bench, and all they could say was that theyd look into it. If staff was actually walking around with the intention of making sure the gym was in working order, they would have noticed the missing barbells. Since they seemed to not belive me, I went around the gym to take pictures to show them that there is a missing barbell. How does a barbell go missing??? Gym goers are required to remove barbells from one area to go to another area that is supposed to have barbells, just to do their workout. There arent enough wipes. And the limited stations they have always seem to run out.