5 /5 Robert Tylor: I had a wonderful experience working with Cheryl Richards at the jewelry store. From the moment I walked in, she was professional, courteous, and attentive. I recently had to return a necklace due to some discoloration, and Cheryl handled the situation with such care and urgency. She reviewed my lifetime warranty, explained the process clearly, and made sure everything was taken care of quickly and efficiently. Her commitment to excellent customer service truly stood out, and I left feeling confident and valued as a customer. Thank you, Cheryl, for going above and beyond!
